General Manager - Starbucks - Rogers Airport

General Manager - Starbucks - Will Rogers World Airport

Job Category :
Food & Beverage

Requisition Number : ASSIS
018156

Posted :
January 12, 2026

Full-Time

On-site

Showing 1 location

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

• Medical Benefits
• Company Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• Associate recognition Programs
• Merchandise and dining discounts
• Transportation and parking space assistance

• Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
• As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.

Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.

• Must be passionate about supporting your TEAM!
• Inspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your assigned area of responsibility, ensuring upward mobility for high performing team members and managers.
• Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures.
• Source high potential candidates using a variety of recruiting avenues. Ensure each candidate is screened using approved interview guides.
• Ensure all direct reports complete all compliance based and brand specific training by the due date.
• Set clear performance goals and expectations for your team. Following up consistently, providing feedback on an ongoing basis.
• Ensure performance evaluations and associate coaching is delivered on a timely basis.
• Drive associate engagement through a variety of methods, including the annual engagement survey. Be an active listener and leader, holding regularly scheduled meetings to assess the team’s morale and making necessary adjustments.

• Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind.
• Must have a passion for the guest!
• Must say “Yes”, “Please” and “Thank You”!
• Must smile often!
• Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests.
• Role model the behaviors and service expectations you have of your team.
• Maintain professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and dress code.
• Be a visible presence. Available to members of the management team, hourly associates, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments as necessary.
• Create a culture that promotes a safe and healthy environment.
• Ensure that all HACCP related initiatives are being followed and acted on when necessary. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure consistent high quality of food preparation and service.
• Ensure all opening and closing checklist are being used and take appropriate disciplinary action when they are not.
• Verify that all nightly, weekly, and monthly closing procedures are completed accurately, including paperwork, time adjustments, and voucher and invoice data entry.

• Drive top line sales and profitability
• Analyze financial data on a daily basis and take appropriate action to maintain profitability.
• Ensure schedules are written to maximize sales and ensure guest satisfaction.…