Quality Assurance Manager

The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and testing for the organization's products and/or processes.

Supervisory Responsibilities:

• Hires and trains quality assurance staff.
• Monitors testing lab and chemistry lab to ensure testing performance.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Develops, implements, and creates process procedures to ensure that processes meet required specifications for quality, function, and reliability prior to delivery.
• Identifies and sets appropriate quality standards and parameters for products.
• Communicates quality standards and parameters to QA team and other appropriate staff.
• Identifies and analyzes issues, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
• Reviews client, customer, and user feedback.
• Maintains compliance with AS9100/ISO
  9001 guidelines and policies. Maintains certifications.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Education and Experience:
• Bachelor's degree in business, engineering, or a field related to the products being developed is required.
• Three to five years of experience in a related field required, with supervisory experience a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.