Manager - Quality

Shift: Monday through Friday, 8:00 AM - 5:00 PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

This is a full-time, onsite, Quality Manager position located in Oklahoma City, OK, Monday through Friday, 8:00 a.m.

- 5:00 p.m.

Compensation: $55,000 - $65,000 per year

Responsible for managing the implementation of quality programs, policies, and procedures from a functional or technical perspective for a single site or multi‑sites within a region or division. Provides advisement to management staff in quality related matters, including performance, regulatory compliance, and data quality and usability.

• Manages staff including hiring, training, development and engagement of self and team members, evaluating performance, providing compensation recommendations, and performance management.

• Implements and manages quality processes, results, audits, and improvement programs to achieve desired results, aligns leadership and resources required, and ensures effective administration; areas are varied.

• Provides input and advice regarding development of the policies and procedures for the function, group, or areas; areas are intermediate to complex.

• Provides observations and recommendations to leadership for improvement of the organization's policies, procedures, and practices on quality matters.

• Manages expectations of leaders, managers, staff, and operations, facilitates communication on customer needs and business requirements, and compiles and monitors performance metrics; contacts are at all levels.

• Resolves escalated, technical or sensitive quality problems or conflicts; works with internal groups or external agencies as needed and contributes to the successful resolution; areas are intermediate to complex.

• Manages the group or area budget including allocating resources and approving expenditures under control; budget is moderate in nature.

• Oversees or participates in special projects by identifying company, department, customer or service issues and priorities; communicates and coordinates and evaluates results.

• Maintains currency of quality regulations, industry trends, current practices, new developments, applicable laws, and related legislation.

• Contributes to the efficiency and effectiveness of the department’s service to its customers by offering suggestions and directing or participating as an active member of a work team.

• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Bachelor's degree in chemistry, biology, or a closely related field; AND three (3) years of experience in quality; OR an equivalent combination of education, training, and experience. Three (3) years of supervisory experience is strongly preferred.

• Comprehensive principles, practices and techniques of quality systems and operational areas.

• Understanding of the development and implementation of quality programs, policies, and procedures.

• Principles and practices of developing teams, motivating employees, and managing in a team environment.

• Training others in policies and procedures related to the work.

• Preparing clear and concise reports, correspondence, and other written materials.

• Basic principles and practices of budget development and administration.

• Basic understanding of applicable quality standards referenced in regulatory programs and client programs.

• Computer applications and systems related to the work.

• Understanding of dealing with a variety of individuals from various socio‑economic, ethnic, and cultural backgrounds, occasionally where relations may be confrontational or strained.

• Principles and techniques of providing effective oral presentations.

• Principles and practices of program planning, development, and evaluation.

• Principles and techniques of making…