Information Technology Specialist; SAN

Information Technology Specialist (SAN)

Title: Information Technology Specialist (Server Virtualization and Storage Administrator).
Revised: 04/16/2024.
Salary Grade: Exempt.
Reports To: VP of IT.
Department: Information Technology.
Supervised Staff: 0.
Mobile Device Eligible: Yes.
Laptop: Yes.
Cell Phone: Yes.

• Providing support for all IT systems including day-to-day operations and problem resolution.
• Assist in the support of core banking platform.
• Configure, deploy, and manage virtual machines (VMs) using platforms such as Hyper‑V and VMware.
• Monitor VM performance, resource utilization, and capacity planning.
• Troubleshoot virtualization‑related issues and optimize VM performance.
• Administer Storage Area Network (SAN) systems.
• Provision storage resources for servers and applications.
• Implement data replication, snapshots, and backup strategies.
• Develop disaster recovery (DR) plans and test failover procedures.
• Ensure data integrity and business continuity.
• Apply security best practices to virtualization and storage environments.
• Manage access controls, permissions, and encryption.
• Document configurations, procedures, and troubleshooting steps.
• Participate in cross‑functional projects and initiatives.
• Evaluate and recommend hardware upgrades or replacements.
• Forecast storage requirements based on business growth, and plan for scalability and expansion.
• Evaluate new technologies and trends in virtualization and storage.
• Other duties assigned as needed.

• Ensuring that all defined systems and devices, under your area of responsibility, are fully operational and available to the employees with very little scheduled downtime.
• Confidentiality and security are maintained regarding information systems assets.
• Managing operating plans, priorities, projects, and other goals to ensure they are executed in a timely, efficient, and productive manner.
• Maintaining agreements according to preset timelines for report requests, task assignments and project work; including keeping current with employee requests.
• That all security and non‑security upgrades/updates/patches to defined systems are thoroughly tested and implemented in a timely manner.
• All activities are efficiently conducted, generally error free, and are completed following the appropriate policies, procedures, operational controls, and compliance controls.
• Losses, errors, and risks are controlled and mitigated by adhering to all applicable policies and procedures.
• Provide callback and after‑hour support.

• Specialized or Technical Knowledge and
  
  Skills:
  
  This position must be thoroughly knowledgeable at configuring/installing personal computer systems and peripherals and managing system vulnerability remediation. Being well‑versed in the area of data backup and archival is also a must. The emphasis on virtualization and storage will require the ideal candidate to demonstrate a proven ability to handle network storage hardware, knowledge of backup server software and proficiency in virtualization platforms.
  
  In order to do so the following are required.
• Bachelor’s Degree in Computer Science, Information Systems, or related field or proven equivalent work experience.
• Minimum of 2‑4+ years professional IT experience.
• Knowledge of backup server software (e.g., Veeam).
• Familiarity with enterprise storage protocols (SMB/CIFS/NFS/iSCSI).
• Experience working in a team‑oriented, collaborative environment.
• Storage certifications (e.g., EMC).
• Hands‑on experience with storage arrays (e.g., EMC).
• Proficiency in virtualization platforms (e.g., VMware, Hyper‑V).
• Knowledge of server hardware and RAID configurations.
• Strong time management skills in technical environments and project management.
• Valid driver’s license and ability to operate a motor vehicle.
• Behavioral
  
  Competencies:
  
  Behavioral competencies are the skills and personal characteristics that an individual should possess in order to be successful in this position.
• Core Competencies:
  
  Core competencies are consistent for all positions across the organization and are aligned with WEOKIE’s core values.
• Member Focus (internal and external):
  Builds member confidence, is committed to increasing member…