Client Setup Specialist

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This position is not eligible for sponsorship and Paycom is unable to support an optional or curricular practical training (OPT/CPT) program. Paycom is interested in every qualified candidate who is eligible to work in the United States.

Are you prepared to make an impact at a leading S&P 500 software company in one of the fast-growing industries? New Client Setup Specialists are experts on Paycom’s cutting-edge HR software, all while guiding new clients to achieve their first successful payroll. This project-based role allows you to onboard and educate clients and customize their setup to meet their needs and ensure the smooth adoption of the Paycom software.

Paycom is built for driven individuals who want to grow, win and push their potential further — not for those looking to coast. Our collaborative, award-winning culture rewards hard work and ambition, enhancing both your career and personal life. We’re fearlessly first in tech and expect the same from our people. If this sounds like you and you’re ready to make a positive impact, join our team and be prepared to deliver world-class service to new clients.

• Serve as primary point of contact for new Paycom clients
• Complete client setup tasks, including banking, employee data imports, general ledger mapping, accruals, earnings/deductions, labor allocations and timekeeping setup
• Lead and participate in implementation milestone calls
• Manage and respond to client and internal partner emails regarding payroll implementations
• Support clients by phone with setup questions on payroll processing, timekeeping, accruals, earnings/deductions, pay inquiries, funding, general ledger and software requests
• Convert client data through internal systems to ensure accuracy and integrity
• Attend team meetings and role-specific training
• Submit sensitive data securely in compliance with Paycom standards
• Coordinate payroll timelines with clients to ensure on-time submissions
• Guide clients on data validation and first-payroll preparation for accurate results
• Document all client processes and notes in CRM promptly
• Monitor communication channels and respond in a timely manner
• Build and maintain strong client relationships

• Industry‑leading compensation
• Paid vacation, sick leave, bereavement leave, holidays and personal days
• 401(k) with matching
• Employee stock purchase program
• Financial wellness tools
• Paid family leave programs
• Pet insurance
• Identity theft and privacy protection plan
• Caregiver specialist and family‑forming benefits
• Mental health and well‑being benefits
• Award‑winning learning and development programs

Location:

Oklahoma City, OK

Salary: $19.00 – $22.00