HR Representative ; front desk

Benefits

• Fuel Your Growth with Love's - company funded tuition assistance program
• Paid Time Off
• 401(k) – 100% Match up to 5%
• Medical/Dental/Vision Insurance after 30 days
• Career Development
• Hiring Immediately

Welcome to Love's:
The Human Resources Assistant plays a pivotal role in providing administrative support to the corporate Human Resources Department and contributes to the smooth functioning of daily HR operations. This position involves a wide range of responsibilities, from front-desk management and employee onboarding to document management and special project assistance. The HR Assistant serves as the primary receptionist at the office building front desk and ensures a welcoming environment for employees and visitors while maintaining high standards of customer service and discretion.

• Front Desk & Visitor Management
• Serve as the primary point of contact by answering incoming calls and emails, ensuring prompt and professional.
• Greet, welcome, and direct visitors, announcing them appropriately, and manage the issuance and logging of visitor/vendor badges.
• Provide employees with badges (new, replacement, or temporary) and manage badge inventory.
• Act as the front desk receptionist and ensure a welcoming environment for employees and visitors.
• Onboarding Support
• Assist with the onboarding process for new employees by collecting and processing documents for the I-9 verification, issuing employee badges, and coordinating workspace setup.
• Provide new employees with a welcoming experience by guiding them through HR processes and ensuring a smooth transition into the company.
• Corporate HR Hotline & Email Management
• Answer and respond to calls from the Corporate HR Hotline, fielding inquiries and directing calls as needed.
• Monitor and manage the Corporate HR inbox, responding to requests and routing inquiries appropriately.
• Document Management
• Retrieve, upload, and maintain employee documents for various HR processes, ensuring compliance with company policies and confidentiality standards.
• Ensure accurate and timely reporting, data entry, and updates to HR systems for employee files, onboarding activities, and other HR-related tasks.
• Administrative Support
• Manage mail by receiving and distributing letters, packages, and other correspondence.
• Provide backup support to HR team members, ensuring continuity of service during absences.
• Assist with special projects, such as HR events, audits, and system updates, as directed by the HR Manager or team.
• Cross-Functional Collaboration & Support
• Cross-train to support various HR functions within the team, including field HR operations, ensuring broad coverage and adaptability.
• Provide ancillary support to HR Business Partners by addressing ad-hoc requests, including file management, reporting, and other tasks as assigned.
• Maintain and update written Standard Operating Procedures (SOPs) for all assigned responsibilities.

• HS Diploma or equivalent is required.
• Associates degree is preferred.
• Prior experience in an administrative support, front desk receptionist, customer service, admin assistant role, or receptionist role is beneficial.
• This is an entry level position, however, Human Resources (HR) administrative experience, HR coursework, or HR certification are preferred.
• Having a Notary Public certification is a plus.

• Discretion & Confidentiality:
  Ability to handle sensitive information with discretion and confidentiality.
• Technical Proficiency:
  Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with HR systems is a plus.
• Customer Service Orientation:
  Exceptional customer service skills, with a friendly and approachable demeanor.
• Attention to Detail:
  Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills, with the ability to interact effectively across all levels of the organization.
• Team
  
  Collaboration:
  
  Strong teamwork and collaboration skills, with the ability to work effectively with others and provide support across functions.
• Multitasking Ability:
  Demonstra…