HR Representative ; front desk

Benefits

Fuel Your Growth with Love's company funded tuition assistance program
• Paid Time Off
• 401(k) – 100% Match up to 5%
• Medical/Dental/Vision Insurance after 30 days
• Career Development
• Hiring Immediately

The Human Resources Assistant plays a pivotal role in providing administrative support to the corporate Human Resources Department and contributes to the smooth functioning of daily HR operations. This position involves a wide range of responsibilities, from front-desk management and employee onboarding to document management and special project assistance. The HR Assistant serves as the primary receptionist at the office building front desk and ensures a welcoming environment for employees and visitors while maintaining high standards of customer service and discretion.

• Front Desk & Visitor Management
  • Serve as the primary point of contact by answering incoming calls and emails, ensuring prompt and professional communication.
  • Greet, welcome, and direct visitors, announcing them appropriately, and manage the issuance and logging of visitor/vendor badges.
  • Provide employees with badges (new, replacement, or temporary) and manage badge inventory.
  • Act as the front desk receptionist and ensure a welcoming environment for employees and visitors.
• Onboarding Support
  • Assist with the onboarding process for new employees by collecting and processing documents for the I-9 verification, issuing employee badges, and coordinating workspace setup.
  • Provide new employees with a welcoming experience by guiding them through HR processes and ensuring a smooth transition into the company.
• Corporate HR Hotline & Email Management
  • Answer and respond to calls from the Corporate HR Hotline, fielding inquiries and directing calls as needed.
  • Monitor and manage the Corporate HR inbox, responding to requests and routing inquiries appropriately.
• Document Management
  • Retrieve, upload, and maintain employee documents for various HR processes, ensuring compliance with company policies and confidentiality standards.
  • Ensure accurate and timely reporting, data entry, and updates to HR systems for employee files, onboarding activities, and other HR‑related tasks.
• Administrative Support
  • Manage mail by receiving and distributing letters, packages, and other correspondence.
  • Provide backup support to HR team members, ensuring continuity of service during absences.
  • Assist with special projects, such as HR events, audits, and system updates, as directed by the HR Manager or team.
• Cross‑Functional Collaboration & Support
  • Cross‑train to support various HR functions within the team, including field HR operations, ensuring broad coverage and adaptability.
  • Provide ancillary support to HR Business Partners by addressing ad‑hoc requests, including file management, reporting, and other tasks as assigned.
  • Maintain and update written Standard Operating Procedures (SOPs) for all assigned responsibilities.

• HS Diploma or equivalent is required.
• Associate's degree is preferred.
• Prior experience in an administrative support, front desk receptionist, customer service, admin assistant role, or receptionist role is beneficial.
• This is an entry level position, however, Human Resources (HR) administrative experience, HR coursework, or HR certification are preferred.
• Having a Notary Public certification is a plus.

• Discretion & Confidentiality:
  Ability to handle sensitive information with discretion and confidentiality.
• Technical Proficiency:
  Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with HR systems is a plus.
• Customer Service Orientation:
  Exceptional customer service skills, with a friendly and approachable demeanor.
• Attention to Detail:
  Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills, with the ability to interact effectively across all levels of the organization.
• Team
  
  Collaboration:
  
  Strong teamwork and collaboration skills, with the ability to work effectively with others and provide support across functions.
• Multi…