Bell Person

Overview

Welcome to Pyramid Global Hospitality, where people come first. Pyramids Global Hospitality values its employees and is dedicated to a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our People First culture is reflected in our approach to employee development, benefits, and building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. The company is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Welcome to OKANA Resort and Indoor Water Park. Located along the picturesque Oklahoma River in the Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. The property features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites (including premium riverfront accommodations), a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet.

OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City n us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Bell Person – Our employees are Experience Curators who are professional memory-makers, creating personalized guest experiences from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

• Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks and Discounts

We are currently seeking a professional and courteous Bell Person to join our team at OKANA Resort & Indoor Waterpark. As Bell Person, you will be responsible for providing superior service, as you will be the first and last impression our guests experience. You will be expected to display professionalism, be courteous, provide hotel information and directions, assist with luggage and ensuring every stay begins and ends with exceptional care.

• Greet guests in a friendly and approachable manner upon arrival and departure from the resort.
• Assist guests with luggage handling, storage, and delivery to and from guest rooms, if requested.
• Assist with handling and distribution of guest packages and parcels, if requested.
• Provide accurate information and directions to the variety of hotel amenities, services and events.
• Maintain cleanliness and organization of the bell stand, luggage storage, lobby, and entry areas.
• Properly log and track all luggage trips and deliveries originating from the bell stand.
• Coordinate with Front Desk and Valet, to fulfill guest requests seamlessly and efficiently.

• High School diploma: some college preferred.
• Excellent communication skills; engaging personality to interact with guests, resort associates, and local businesses.
• Fluent in English; able to speak, read, and write.
• Previous experience as a Bell Person or a Customer Service role preferred.
• Familiar with the local area, including attractions & entertainment venues.
• Ability to maintain service levels under high pressure working environments
• Ability to work outdoors in all weather conditions
• Ability to lift and carry up to 75lbs and stand for extended periods of time
• Must be flexible to work all shifts including on holidays and weekends

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are…