Housekeeper, Hospitality ​/ Hotel ​/ Catering

Overview

Hefner Mansions Senior Independent Living Housekeeping personnel are an upfront and hands-on representative of Mansions Senior Living Communities.

Housekeepers are responsible for taking care of the building's general cleanliness to provide tidy and sanitary amenities to residents. They have extensive daily interaction with customers and the public on the company's behalf. This position requires personnel to be professional, courteous, outgoing, compassionate, and maintain safety procedures at all times. Must have excellent customer service & communication skills.

• Monday - Friday 8 am - 4 pm

Must be able to pass a comprehensive Criminal Background Screening and pre-employment Drug Test

Must provide valid employment documents

Must have reliable transportation to report to work on time and maintain good attendance

Must be able to walk, sit, stand, bend, or kneel throughout shift. Must be able to lift 25-50lbs.

Customer service: includes professional, prompt and courteous correspondence with residents, visitors, contractors, coworkers and supervisors

Maintain a positive “can-do” attitude

Ability to follow verbal and written instruction with attention to details

Self-motivated, able to work with/without supervision

Communicate politely & professionally with customers, co-workers & supervisors

Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, safety and emergency procedures, etc.

(including but not limited to)

• Must be able to complete assigned tasks in allowed days/time
• Must have attention to detail
• Clean vacant apartments for next move-in
• Clean carpets as assigned
• Weekly housekeeping for occupied apartments; sweep/mop, vacuum, dust, change sheets, make beds, clean kitchen & bathrooms
• Must be able to work in apartments with pets
• Clean offices, break rooms, common areas, hallways, lobbies, lounges, entrances/exits, public bathrooms, elevators/stairwells/breezeways, etc.
• Other miscellaneous duties assigned
• Understand the company's policy on work shifts, guest's possessions and privacy issues
• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
• Report cases of property damage in common areas or apartments to supervisor
• Work with a team of housekeepers on each shift
• Clean, disinfect and store all equipment at the end of the shift

Hourly, non-exempt from overtime

Eligible for Vacation/Sick Leave after 90days

Employer matched retirement

Job Type: Full-time

• Health, Dental, Vision, and other voluntary benefits
• 401(k)
• Paid time off

• Cleaning: 1 year (Preferred)