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Spa Receptionist

Job in Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for: OKANA Resort & Indoor Waterpark
Full Time position
Listed on 2026-01-27
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: SPA RECEPTIONIST

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About Our Property

Welcome to OKANA Resort and Indoor Water Park. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.

Shape your career in the heart of Oklahoma City n us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world‑class destination.

What You Will Have An Opportunity To Do
  • Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.
  • Join our Spa team as a Spa Receptionist.
  • Our employees are Experience Curators who are professional memory‑makers, creating personalized guest experience from start to finish.
  • Experience Curators craft meaningful, over‑the‑top experiences that wow our guests time after time.
  • Our Vision for our team members:
    Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world‑class destination, Contribute to our distinctive atmosphere and foster your personal and professional growth, An individual committed to creating exceptional guest experiences, Be appreciated for what you bring to the team, Learn and grow with a company that values its associates.
  • Why OKANA:
    Competitive wages, People‑first culture, Health insurance, Retirement savings, Growth opportunities, Paid time off, Festive environment, Perks & discounts.
About the role

The Spa Receptionist is a customer facing position responsible for providing a warm welcome to arriving clients and introduce them to their scheduled technician. They will also handle appointment inquiries, process payments for Spa services, assist with transactions for other Spa products, and provide information to Spa guests about other resort services and activities.

What you will be doing:
  • Maintain clean and organized work area.
  • Demonstrate exceptional customer service skills, be personable and helpful to clients.
  • Demonstrate full knowledge of use and maintenance of spa facility and services offered.
  • Check‑in appointments, greet Spa guests, promote and sell Spa services with detailed knowledge.
  • Complete other duties as assigned by supervisor.
  • Coordinate, schedule, organize, and upsell Spa and retail services.
What you bring to the role:
  • High School diploma.
  • Fluent in English;
    Good communication skills to interact with clients and resort…
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