Production Partner, Distributed Retail

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make home ownership cheaper, faster and more accessible by transforming how people buy and finance homes.

• We’ve funded over $110 billion in loans (more than any other fintech in the US!)
• Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
• Better’s proprietary AI platform makes us an award‑winning lender:
  • Fintech Breakthrough Award 2025:
    Best Lending Innovation
  • Yahoo! Finance (Jan 2025):
    Best Mortgage Lender for First‑Time Home buyers – Best for quick approval
  • Yahoo! Finance (2025):
    Best Online Mortgage Lender
  • Money Magazine (2025):
    Best for fast closing
  • Forbes (2023):
    Best Online Mortgage Lender

At NEO Home Loans, powered by Better Mortgage Corporation, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence.

Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.

• Partner with mortgage advisors and operations team to facilitate seamless communication and efficient workflow throughout the mortgage application process
• Collaborate with loan officers, processors, and underwriters to facilitate seamless communication and efficient workflow throughout the mortgage production process
• Ensure timely and accurate completion of tasks to meet production goals and deadlines
• Serve as a liaison between clients and the production team, addressing inquiries, providing updates, and ensuring a positive client experience
• Assist in gathering necessary documentation and information from clients to support loan applications
• Conduct regular reviews of loan files to ensure accuracy, completeness, and compliance with regulatory requirements and company standards
• Collaborate with the production team to address any identified issues promptly
• Collaborate with management to implement strategies to enhance production efficiency
• Participate in co‑creation of strategies to enhance production efficiency

• Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions
• Promotes interdepartmental communication and culture
• Lead, develop and motivate the team across all locations and operational functions
• Continued focus to ensure all families (Internal and External) are receiving the best possible service

• Strong attention to detail, organizational and communication skills
• Strong analytical, judgement and managerial skills
• Excellent verbal and written communication
• Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment
• Ability to prioritize and meet deadlines
• Strong interpersonal and teamwork skills and ability to influence through collaboration
• Self‑motivated, with a high level of personal energy and commitment
• Minimum requirement includes a high school diploma or equivalent; additional coursework in finance or a related field is advantageous

We’re proud to support our employees and their families with a benefits package designed to care for their health, well‑being, and everyday life. All full‑time and benefit‑eligible part‑time employees can enjoy the following benefits:

• Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
• Nationwide Medical, Dental & Vision Coverage…