Electronic Services Coordinator; ACH

Our Benefits

• $1,000 Welcome Bonus after 90 days
• Competitive Pay with advancement opportunities
• Performance Incentives
• 11 Paid Holidays
• Paid Time Off (Starting at 16 days per year with Years of Service Increases)
• 200% 401(k) Match up to 5%
• Medical Plans with a $5.00 Employee Only Per Pay Period Plan
• Dental, Vision, Short-Term Disability Insurance
• Hospital and Accident Indemnity Plans
• Employer paid Basic Life and AD&D Insurance
• Employer paid Long-Term Disability Insurance
• Flexible Spending Accounts
  - Medical and Dependent Care
• Tuition/ Educational Assistance
• Employee Perks and Discounts

Communication Federal Credit Union has proudly served its members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes for . We are committed to our local communities, providing financial education, and supporting local organizations.

We are passionate about the credit union philosophy of "People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.

Join a hard-working team in this fast-paced environment that is adapting to new technology daily! The Electronic Services Coordinator is responsible for administrative duties within Electronic Services Department (E-Branch). Handles processing, inquiries, and adjustments for plastic cards, mobile banking, and various electronic services/products.

• A collaborative individual with excellent interpersonal and communication skills.
• Able to read and interpret loan documents and related regulations, policies and procedures.
• Strong attention to detail and accuracy.
• Able to organize and prioritize workflow.
• Knowledge of Windows based software and other applications.
• Able to perform intermediate mathematical functions.

• Resolve account holder issues related to card adjustments, usage, disputes, and lost or stolen cards.
• Assist with opening online accounts.
• Serve as backup for other department duties.
• Work with branches on ATM-related issues.
• Answer online banking and card inquiries.

• 2 years' experience in a financial institution or lending environment required.
• Digital banking experience helpful.
• High school diploma or G.E.D. required.
• Any combination of education, training or experience providing required knowledge, skills and abilities to perform essential job functions.

Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.