Mortgage Development Officer- OKC

Description

Description The Mortgage Development Officer plays a crucial role in originating a diverse range of first, second, and ITIN mortgage loan products, catering specifically to the unique financial needs and goals of WEOKIE members and non-members within the OKC metro area. Preference to be fluent in both English and Spanish, this officer provides expert guidance, ensuring exceptional service that turns clients into raving fans.

This position requires substantial time working outside of the office, building meaningful relationships within the community, and actively generating new loan opportunities through strategic business development efforts. The Mortgage Development Officer is expected to work independently while maintaining strong communication and accountability with their manager.

• Work primarily in the field and outside of the office when meeting with members, referral partners, and prospective clients. Available to take applications at multiple locations including realtor offices, builder offices, community events, and other venues as needed to serve WEOKIE's OKC metro membership.
• Set expectations upfront with borrower(s) and relay loan transaction requirements.
• Provide assistance to applicants in the selection of the proper first, second, and ITIN mortgage product.
• Originate first, second, and ITIN mortgage loans including but not limited to taking a borrower(s) application, assisting in the gathering of documentation, communicating regularly with applicant/relevant parties, and submitting loans to their assigned Mortgage Loan Processor.
• Complete member applications and respond to inquiries as assigned by the Mortgage Sales & Operations Manager.
• Cultivate and sustain partner-focused relationships with referral sources by proactively calling on Real Estate Agents, builders, and other community partners. Actively engage in networking opportunities with realtors, builders, and community organizations such as the Hispanic Chamber of Commerce, National Association of Hispanic Real Estate Professionals, Oklahoma Association of Realtors, and similar professional networking groups. This strategic approach ensures strong community connections and enhances WEOKIE's ability to serve the diverse needs of our OKC metro members and non-members.
• Manage individual pipeline and communicate loan status to members, referral partners, and Title Company when appropriate.
• Learn and use various in-house technical systems and programs to streamline the process and reporting requirements. Document all efforts to ensure member loan closings are completed efficiently.
• Maintain an active knowledge base of all loan products and an understanding of the qualifications required for each applicant. Maintain knowledge of and adherence to loan level compliance and regulatory requirements.
• Participate in regular coaching and performance evaluations.
• Adhere to and execute the following SLAs and business development expectations, which are requirements of the Mortgage Development Officer:
• Minimum of three realtor/builder/vendor visits weekly
• Active membership in at least one realtor or professional association
• 60-minute response time to online first mortgage applications if submitted during regular business hours. Overnight applications submitted online will be responded to the next business day
• Regular attendance at community networking events and relationship-building activities
• Maintain individual mortgage licensing (NMLS) and continuing education requirements to comply with federal and state guidelines relative to the position. Ensure proper policies, procedures, risk mitigation activities, and operating controls are followed. Report gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated.
• Assist with the training of new mortgage loan officers when applicable.

• Members receive consistent high levels of communication and raving fan service.
• Business goals and SLAs for loan applications, closed loan volume, and application pull through and follow-up are consistently met and often exceeded. WEOKIE maintains specific monthly loan production targets. Loan production is defined as loans closed and disbursed. Performance against production metrics is regularly monitored and is a significant factor in performance management and compensation decisions.
• Business requirements and SLAs for file quality standards and compliance timing in the origination and closing of first, second, and ITIN mortgage loans are consistently met and often exceeded.
• Applicable federal, state, and corporate licensing and compliance regulations are adhered to on a consistent basis.
• All activities are efficiently conducted, generally error-free, and are completed following the appropriate policies, procedures, operational controls, and compliance controls.
• Losses, errors, and risks are controlled and mitigated by adhering to all applicable policies and procedures.
• Strong community presence and…