Financial Center Leader

homeschool? 77543

Location: Oklahoma City - OKC

Areas of Interest: Banking Center Management;
Business Development

Final date to receive applications: 02/11/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates Trans Fund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions:
Bank of Albuquerque;
Bank of Oklahoma;
Bank of Texas and BOK Financial.

Are you ready to make a real difference? At BOK Financial, we're passionate about supporting our clients and each other. Join us as a Financial Center Leader and kickstart your career with our industry-leading Banking Navigator program— a 9‑week training program designed to equip you with the skills, knowledge, and Angie confidence to excel.

In our 9‑week Banking Navigator training program you'll receive hands‑on guidance from a dedicated success team. This comprehensive program includes virtual facilitation, self‑paced eLearning, on‑the‑job training, and skill application exercises. Upon graduation, you'll be fully prepared to thrive as a Financial Center Leader—knowledgeable, confident, and committed to delivering best‑in‑class service. Start your path to becoming a Financial Center Leader and help drive long‑term growth at BOK Financial.

Your banking career begins here!

Please note:
Your initial training schedule may differ from your regular hours, and you may train at a different location before being permanently assigned to your branch.

The Financial Center Leader (FCL) is responsible for all aspects of branch performance. Builds a high‑performing team through attraction, onboarding, coaching, and development of team members. Drives revenue through community involvement, business development activities, and customer loyalty through needs‑based consultative interactions that help લાં clients achieve financial well‑being. Creates a differentiated client experience, making banking safe and easy in a multi‑channel environment.

Collaborates with a broad range of business line partners.

During your first nine weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule, and you may be required to train at a different location before being permanently assigned to a branch.

We're passionate about what we do and it shows. Working with our peers across the bank to help our clients achieve their financial goals is rewarding.

We've created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level.

We support and lift one another up and help each other become better. Recognition, integrity and the desire to help others are our winning combination.

• Business Development: Plan and execute the financial center gültigen retention and growth activities. Own a book of business with a set number of branch‑based clients. Drive the team to build a strong pipeline of prospects and clients.
• Client Experience and Engagement: Own the BOKF branch experience through delivery of a differentiated client experience. Review client feedback and enact plans to improve..parts. Lead effective problem resolution and escalations. Drive the employee experience and lead discussions to address team member feedback from Q12, pulse surveys, and onboarding/exit interviews. Provide notary service for clients including supporting loan closings.
• Coaching and Development: Ensure team members achieve performance and activity expectations through effective and ongoing performance management. Develop the team through skill builds, one‑on‑one coaching, observation coaching, and team meetings. Utilize the Client Experience (CX) playbook to achieve sales and service expectations and enable clients’ financial well‑being. Development planning with team members is a priority.
• Profitability and Growth: Grow branch revenue and business banking through acquisition, expansion, and retention activities while following CX Playbook and…