Event Front of House Manager

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cover letter that includes why applicant is interested in the position and what makes them qualified, and a resume.
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Classification Title Temporary Non-Exempt

Working Title Event Front of House Manager

Datatel Position A

Annual Hours As scheduled, not to exceed 25 hours a week or 1,000 hours per year.

Placement Range $12.00 - $15.00

Position Type Temporary Part-time

Job Category Non-Exempt

Reports To Coordinator of Cultural Programs Events

What position(s) reports to this position? Event ushers/greeters/ticket takers and Ancillary 3rd Party Vendors

• Ability to work calmly under pressure.
• Ability to take charge and make good sound decisions in the best interest of the college.
• Skill in presenting ideas and information in a clear and concise manner.
• Ability to communicate using tact and diplomacy.
• Ability to work with a variety of people of different backgrounds.
• Ability and willingness to work varied work schedules.
• Skill in recording information accurately.
• Knowledge of various facets of events production.
• Ability to monitor the progress of assigned events.
• Ability to think logically.
• Ability to understand minimum standards and expectations, and hold others accountable for meeting them.
• Ability to train groups quickly and effectively on basic procedures and ticketing equipment.

1. GENERAL

PHYSICAL REQUIREMENTS:

Light work:
The person in this position may occasionally exert up to 20 pounds of force to move objects.
2. PHYSICAL

ACTIVITIES:

This position requires the person to frequently move about the Cultural Programs Office and the OCCC theaters to perform the essential functions of the position.
3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4.

WORKING CONDITIONS:

This position performs the essential functions in an indoor office or theater setting.

Associate’s Degree.
One (1) year of experience as a Theater Front of House Manager, or managing special events such as weddings and event centers.

Evenings, weekends, and some daytime, as available and scheduled in advance. In general, FOHMs are guaranteed 4 hours per event and typically work 5.5 hrs. per event. However, this is an event-dependent position so a regular week with a set number of work hours is not guaranteed since the number of events per week varies. This position is ideal as a supplemental income opportunity for someone who already has a regular part or full-time job, or who only wishes to work occasionally.

Cultural Programs

03/15/2024

Open Until Filled No

Beth Holmes

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

• Ensures all systems and procedures for safety and security are followed at all times.
• Acts as the primary steward of the facility during events.
• Leads the Front of House team and ensures the smooth running of the Front of House operations.
• Assists in the recruitment, induction, development, and training of new staff.
• Ensures all Front of House staff have the appropriate training including customer service and health and safety.
• Creates staff rosters to ensure the Front of House is appropriately staffed at all times.
• Communicates with staff by phone or email in advance of the event to ensure appropriate event staffing levels are met and to coordinate staffing needs.
• Forwards set-up specifications to Unit Manager responsible for physical set-up.
• Day-of duties:
  Prepares FOH space for event (turns on lights, inspects restrooms, unlocks doors, opens spaces, sets up stanchions and ropes for crowd control, etc.).
• Visually inspects event set-up to ensure clients’ requests have been met.
• Assists event organizers during events by procuring additional equipment, implementing program changes, and addressing areas of concern.
• Provides excellent customer…