Outreach Specialist of Center of Excellence Veteran Student Success

Outreach Specialist of Center of Excellence for Veteran Student Success

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Position Information (Default Section)

Posting Number:

Classification

Title:

Staff

Working Title:

Outreach Specialist of Center of Excellence for Veteran Student Success

Datatel Position A

Annual

Hours:

2080 hours

Placement Range: $43,000

Position Type:
Regular

Job Category:
Exempt

General Description:

This position is responsible in providing targeted outreach services to the veteran community, fostering awareness and recruitment efforts to increase veteran enrollment at the institution.
This appointment is contingent upon availability of grant funding. Once the funds from the grant that provide funding for this appointment are no longer available, this appointment may be terminated without cause upon written notice to the employee.

Reports To:

Director of Center of Excellence for Veteran Student Success (CEVSS)

What position(s) reports to this position? NA

• Bachelor’s Degree in Education, Behavioral Sciences, Communications, Public Relations, or a similar field.
• Minimum (1) year experience in outreach, recruitment, or similar roles. Outreach experience should include experience working with local veteran organizations and experience developing database tracking systems and outreach metric reporting.
• Equivalency/Substitution:
  Will accept an Associate’s Degree in Education, Behavioral Sciences, Communications, Public Relations, or a similar field with minimum (3) years’ experience in outreach, recruitment, or similar roles. Outreach experience should include experience working with local veteran organizations and experience developing database tracking systems and outreach metric reporting.

• Comprehensive understanding of VA benefits (e.g., GI Bill®, Vocational Rehabilitation and Employment, healthcare)
• Awareness of federal, state, and institutional policies affecting veterans and military-connected students
• Familiarity with enrollment processes, academic advising, and student support services offered at community colleges
• Knowledge of effective strategies for promoting programs and services to veterans, military service members, and their families
• Knowledge of student information systems (SIS), customer relationship management (CRM) platforms, and tracking outreach efforts
• Familiarity with FERPA and other regulations governing student data

• Excellent communication skills, both written and verbal.
• Demonstrated positive human relations and communication skills
• Basic computer skills, proficient in the use of Microsoft Office or similar software
• Managing multiple projects, deadlines, and outreach events simultaneously
• Strong organizational skills
• Problem‑solving and conflict resolution

• Ability to work independently and coordinate work with colleagues and peers
• Ability to work well as a team member in an instructional unit
• Ability to communicate and articulate concepts in an organized manner verbally and in writing
• Ability to read and understand content to assist students when they are having difficulty interpreting concepts verbally
• Ability to interact effectively and encourage students individually and in groups
• Ability to be punctual and reliable
• Ability to manage private/sensitive information in a professional manner
• Ability to…