Customer Service Representative; Part-Time

Customer Service Representative (Part-Time)

Company: PGW Auto Glass

Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.

• Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW.
• Use call‑center functions to provide quality customer service.
• Ensure the company establishes and maintains constant communication with customers.
• Maintain knowledge of all aspects of product inventory, which may include data entry, cancellations, credits, invoicing, and/or customer service inquiries.
• Generate sales/buys from online leads.
• Understand eBay and other e‑commerce sites.
• Assume other duties as assigned.

• High school degree or equivalent.

• Call Center Customer Service experience.
• Bi‑Lingual, English & Spanish.
• 2+ years of college.

• Good written and verbal communication skills.
• Good customer relations skills.
• Ability to work well with others.
• Ability to work under conditions of frequent interruptions.
• Attention to detail.

• Work is primarily sedentary; must be able to sit for extended periods of time and use a computer, keyboard, and mouse frequently.
• Employee must occasionally lift and/or move up to 50 lbs.

• 401(k) retirement plan with company match.

$19.00/hr

Entry level

Part‑time

Other

Wholesale