Customer Service Representative​/Dispatcher

Customer Service Representative/Dispatcher Oklahoma City - OK - 73107

Full Time
• Oklahoma City - OK - 73107

Top pay! Great Company! Room for advancement! Come be a part of our team!

• Paid Time Off (PTO)
• Paid Holidays
• 401k
• Coaching and Training
• Performance Incentives
• Flexible Hours and Scheduling
• Work/Life Balance
• Great Company Culture
• Strong Core Values

Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own.

Specific Responsibilities:

• Receive incoming calls in a professional and courteous manner
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Collect payments and follow up on missed payments
• Assist with efficient scheduling and routing of service professionals
• Enter expenses into accounting software

Job Requirements:

• Computer literate, with working knowledge of work processing, business software and spreadsheet applications
• Excellent written and verbal communication skills
• Good organizational and time management skills
• Professional appearance and personality
• Prior sale experience is a plus
• Accounting knowledge or Quick Books Online a plus

Compensation: $15.00 - $18.00 per hour

Glass Doctor of Oklahoma City is a local family‑owned company that is an active part of the community. We are experiencing steady growth every year and the reason for our growth is our very unique and supportive company culture that is well suited for the workforce veteran that is looking for a place to call home.