Customer Service Representative

Join to apply for the Customer Service Representative role at TWO MEN AND A TRUCK®

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Join to apply for the Customer Service Representative role at TWO MEN AND A TRUCK®

TWO MEN AND A TRUCK® in Oklahoma City is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment.
Join our team today!

• All inbound sales leads – NO COLD CALLING!
• Base pay of $12 per hour + opportunities to earn commission on sales!
• Career advancement opportunities

• Provide outstanding customer service on all calls and online inquiries
• Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications
• Utilize your sales proficiency to secure critical sales
• Enter, schedule and coordinate customer moves
• Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
• Prepare and accurately complete all required paperwork
• Follow-up with customers post-move to ensure satisfaction
• Calmly and professionally handle customer concerns, complaints or customer service issues
• Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
• All other duties as assigned

• High school diploma or general education degree (GED) is required
• A minimum of 1 year of sales and/or customer service experience required; inbound sales, call center, retail sales, and/or other sales driven experience preferred!
• Excellent customer service skills (friendly, courteous and helpful)
• Effective listening and communication skills
• Must be motivated by exceeding goals
• Exceptional organizational and time management skills
• Ability to analyze and solve problems effectively
• Accurate; consistent attention to detail
• Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale
• Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
• Strong team player who works productively with a wide range of people and personalities
• Basic computer and keyboarding skills
• Must be willing to submit to pre-employment background check and drug screen

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK
® franchise located in Oklahoma City, OK. The employer at this location is Roll Sonner, Inc.

Entry level

Full-time

Other

Truck Transportation