Member Services Associate, Pete White Wellness Center; YMCA

Member Services Associate, Pete White Wellness Center (YMCA)

Posted 2 days ago. Be among the first 25 applicants.

This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions and performing various clerical duties.

Member Services Associate

Membership Director

Entry level

Full-time

Other

Non-profit organizations

• Must stay current in CPRPR/AED/O2 and First Aid, renewed annually.
• Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels.
• Serve as liaison between members and program supervisors.
• Handle and solve member inquiries, concerns and complaints.
• Monitor facility as required.
• Carry out other duties as assigned.
• Accept and demonstrate the positive character values of caring, honesty, respect and responsibility.
• Attend scheduled staff meeting.
• Stay off all personal electronic items; cell phones, iPads.
• Develop meaningful and sustainable relationships with members, donors and volunteers.

• Certified in CPR, AED, O2, and First Aid.
• 18 years of age or older.
• Strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills and accuracy.
• Capable of lifting 30 pounds.

Starting at $10.00 per hour