Processing Specialist

Position: Central Processing Specialist
** Job Posting Title
** Central Processing Specialist
** Agency
* * 640 SERVICE OKLAHOMA
** Supervisory Organization
** Central Processing
** Job Posting End Date
** Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
** Estimated Appointment End Date (Continuous if Blank)
**** Full/Part-Time
** Full time
** Job Type
** Regular
* * Compensation
* * AGENCY SUMMARY  The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.
This position has an annual rate of $36,400.00.
The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave.

Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.
** Job Description
**** POSITION SUMMARY
** The Central Processing Specialist will be responsible for various aspects of Service Oklahoma’s Central Processing Division including copying and printing, data entry, document processing, imaging, incoming and outgoing mail.
** POSITION RESPONSIBILITIES
** This job description describes the general nature and level of work performed by the employee assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills.
* Notifies the Team Lead, Supervisor, Manager and/or Administrator of any potential problems, recommends alternate solutions and assists with training employees.
* Provides input for improvement of procedures, policies and inefficiencies.
* Operates various equipment associated with inbound and outbound mail, including high-speed scanners, postage machines, and folder/inserters.
* Ensures the Onelink job stream has created Titles by checking the print queue each day after processing and before starting the print.
* Generates and completes the motor vehicle title accounting report.
* Serves as the backup operator for forms monitoring and ordering.
* Provides monthly mailout totals to agency personnel as requested.
* Monitors inventory supplies and informs Supervisor as required to prevent interruption of service.
* Keys remittances and/or returns into various databases and software systems.
* Secures handling of all checks and documents while ensuring confidentiality of customer information.
* Balances imaged checks with documents accurately.
* Performs quality control checks on documents or images as required.
* Sorts and reviews customer and Licensed Operator reports/documents and remittances to ensure the presence of all required information for processing.
* Operates and provides daily maintenance of high-speed scanners.
* Verifies scanned images in Imaging Repositories and makes corrections when necessary.
* Receives, sorts and opens mail received from post-office, curriers, and drop-offs.
* Distributes mail to other divisions.
* Prepares various mailings including mass-mailing, certified mailing, packages and parcels.
* Mails all SOK letters and documents using mailing software with high-speed folder inserters.
* Lead – Trains new employees
* Other duties as assigned.

This position may be expected to cross-train in other sections of their division and perform the job duties in each section, based on the needs of the agency.
** KNOWLEDGE, SKILLS, & ABILITIES
*** Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
* Ability to work with sensitive materials and maintain confidentiality and appropriate discretion.
* Works effectively in team…