Preboarding Specialist; Non-Exempt

Find your calling at Mercy!

The Preboarding Specialist creates a seamless and welcoming experience for new caregivers by handling pre-employment documentation and acts as a liaison between caregivers and Mercy. This role ensures that new caregivers feel valued and supported from the moment they accept their offer through their first day of work.

• Education:
  
  High School Diploma or equivalent.
• Experience:
  
  1 year of customer service experience.

• Strong communication skills, both verbal and written, with the ability to interact professionally with caregivers and internal teams at all levels.
• Excellent organizational skills with the ability to manage multiple tasks, prioritize effectively, and ensure deadlines are met in a fast-paced environment.
• Attention to detail to ensure accuracy in document processing and compliance tracking.
• Customer service mindset with focus on delivering a welcoming, seamless experience for new caregivers and internal stakeholders.
• Problem-solving abilities to identify and resolve preboarding issues quickly and efficiently.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.