Accounts Receivable Specialist

Position Summary

The Accounts Receivable Specialist will be required to provide ongoing support to the accounting department by ensuring the accuracy and efficiency of the firm’s accounts receivable processes. The duties include timely collection of payments while maintaining excellent relationships with clients. This role requires a strong understanding of billing procedures, exceptional communication skills, and the ability to work collaboratively in a fast‑paced environment.

• Manage AR and follow‑up communication regarding invoices and outstanding balances
• Review AR aging reports
• Reconcile accounts
• Produce transmittal letters and related reports, metrics or similar analysis and adherence to established guidelines; includes the transmission of billing information in various forms
• Communicate in various forms used to persuade or inform; includes the process of providing guidance, general information, proactive education, and training on policies and procedures
• Assess billing documents and other data for accuracy and completeness, tracking down missing or correct data when necessary
• Review billing rates on a regular basis to ensure compliance with client agreements and annual rate increases
• Research and respond to internal and external account inquiries in a timely manner
• Assist the team, billing attorneys, and clients with resolution of unpaid invoices

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This job has no supervisory responsibilities.

• Integrity/Ethics - Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
• Communication - Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Interpersonal Skills - Has good listening skills, builds strong relationships, is flexible/open‑minded, negotiates effectively, solicits performance feedback, and handles constructive criticism.
• Productivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow.
• Problem Solving/Analysis - Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.

Education: Associate’s Degree Required. Bachelor’s Degree in Accounting, Finance or Business or other related discipline is preferred. An equivalent combination of education and experience is required.

Experience: Minimum of 3 years accounts receivable experience in a law firm accounting environment required, and 5+ years accounts receivable experience in a law firm accounting environment preferred.

Computer

Skills:

Skilled with MS Office Suite and billing software. (Aderant preferred)

Ability to organize workflow and use time effectively and show strong attention to detail. Must have strong technology skills and particularly strong skills in a service‑oriented office environment. Ability to research and resolve errors or discrepancies, effectively and efficiently. Aptitude for working with numbers.