Receptionist, Administrative​/Clerical

Seasonal Client Service Professional / Receptionist

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business through Block Next, a long‑term strategy focused on innovation, client experience, and sustainable growth.

Helping others is what we do best. You will see the impact of your work firsthand by inspiring people to make confident, informed decisions about their lives, careers, and money. You’ll build client relationships that grow stronger each year while focusing on wowing clients now and in the future.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales or marketing experience.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Perform other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

H&R Block invests in our people by committing to their total well‑being. Benefit offerings help associates plan for unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.

We remain committed to building a connected culture where trust, care, and connections guide us. You will be immersed in an exceptional work environment recognized worldwide and surrounded by colleagues who help each other grow.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.