Surveillance Technician ; Brighton

Overview

This is a highly responsible technical work in the continuous operation of the Surveillance Department of the Seminole Tribal Gaming Commission (STGC). The incumbent is responsible for maintaining and repairing the surveillance equipment as well as performing various special projects. Emphasis is on ensuring the maximum efficiency, reliability, and integrity of the surveillance recording digital system. The individual exercises a high degree of initiative, judgment, and professionalism in the overall operation of the Surveillance Technical Department.

Supervision and general direction are received from the Surveillance Technician II, Surveillance Technical Supervisor or Technical Manager, Surveillance Manager, and/or the Executive Director. This is a non-exempt position.

Job Location(s): US-FL-Okeechobee

ILLUSTRATIVE TASKS The listed duties are illustrative and not an exhaustive description of all functions that may be performed. Omission of specific statements does not preclude management from assigning related duties.

• Reports directly to Surveillance Technician II for problems or concerns affecting the surveillance department and its operations.
• Composes and maintains weekly reports of work completed, projects, and special events.
• Performs preventive maintenance for all surveillance equipment (workstation computers, joysticks, keyboards, cameras, network switches, servers and recording components, wiring, server racks, server room, and technical office).
• Performs installation of cameras, servers and connected components, runs and dresses wires, and completes wire termination.
• Configures and programs surveillance recording system components as directed by Technician II.
• Maintains maintenance logs and repair logs.
• Performs periodic visual inspections of the recording system to ensure continuous operation.
• Responds to emails and phone calls in a timely manner.
• Maintains company-issued tools and equipment.
• Maintains awareness of casino operations relevant to the surveillance technical department.
• Attends and participates in staff meetings, trainings, and other required activities and events.
• Adheres to STOF policies and procedures and to STGC rules and ICS guidelines where applicable.
• Performs other duties as required or directed by Surveillance Technician II, Surveillance Supervisor, Manager, and Executive Director.

• General knowledge of or ability to learn the basic programming of servers, recording components, and network components.
• Ability to work independently or as part of a team with technical staff, surveillance staff, vendors, and operations personnel.
• Ability to receive directives and carry them out in a timely manner.
• Ability to operate one- and two-person scissor lifts.
• Ability to safely operate various electric and manual hand tools.
• Ability to use ladders and work at various heights in ceilings.
• Ability to operate cable meters, low voltage meters, and monitor meters.
• Ability to troubleshoot malfunctions of surveillance equipment.
• Ability to generate recommendations and make sound decisions for surveillance operations and equipment.
• Ability to maintain strict confidentiality of classified or sensitive information.
• Ability to serve STOF, the general public, and fellow employees with honesty and integrity within established rules and procedures.
• Ability to establish and maintain effective working relationships with the general public, co-workers, and STOF officials.

MINIMUM REQUIREMENTS

• High School Diploma or equivalent GED required.
• A minimum of three (3) years of technical work experience with a general knowledge of the operations of network-based surveillance recording systems; certification in networking or computer programming is preferred.
• Equivalent combination of education/training and experience may be considered.
• Must be able to read, analyze, and interpret various technical procedures.
• Must meet standards to obtain and maintain an active Employee Gaming License.
• Must meet standards for a Key License and pass random drug testing as required.
• Strong written and verbal communication skills; good organizational skills and attention to detail.
• Possession of a valid Florida Driver’s License and ability to travel to STOF Reservations and facilities.
• Ability to work flexible schedules including evenings, weekends, and holidays; on-call responsibilities as assigned.
• All applicants must be 21 years of age or older due to the nature of the business.

The position requires physical strength and agility to perform assigned duties. Ability to lift and/or carry 50 lbs. and to use ladders and work at various heights in ceilings is required. Manipulative dexterity to operate equipment safely is needed.

Work is typically performed in a clean, air-conditioned office environment. Some duties may occur on the casino floor with exposure to casino-related environmental factors including secondhand smoke, low lighting, and noise.