Freight Forwarding Operations Executive

Job description:

The Freight Forwarding Operations Executive is responsible for the
end-to-end coordination of import and export shipments
, with a strong focus on
import cargo handling
,
Singapore Customs permits
, and
air and sea freight bookings
. The role ensures timely, compliant, and cost-effective movement of cargo while maintaining high service standards and regulatory compliance.

• Handle
  import, export, and transhipment shipments
  via air and sea freight from booking to final delivery.
• Coordinate cargo receiving, checking, storage, and release in accordance with shipping documents and customs permits.
• Monitor shipment progress and proactively resolve operational delays or discrepancies.

• Prepare, submit, and manage
  Singapore Customs permits
  (Import, Export, Tran shipment) via Trade Net.
• Verify cargo details against commercial invoices, packing lists, and transport documents.
• Ensure compliance with Singapore Customs regulations, Free Trade Agreements (FTAs), and company SOPs.
• Report and manage cargo discrepancies in accordance with regulatory requirements.

• Arrange
  air and sea freight bookings
  with airlines, shipping lines, and overseas agents.
• Prepare and verify
  Bills of Lading, Air Waybills, manifests, and shipping instructions
  .
• Coordinate with carriers for vessel/flight schedules, cut-off times, and documentation requirements.

• Liaise with overseas agents, shipping lines, airlines, hauliers, warehouses, and customs brokers.
• Act as the primary operational contact for customers on shipment status and requirements.
• Coordinate last-mile delivery and container returns.

• Assist with freight costing, billing verification, and operational reporting.
• Maintain accurate shipment records, filing, and documentation for audit and compliance purposes.

• Adhere to Workplace Safety & Health (WSH), ISO, and internal operational procedures.
• Support continuous improvement initiatives and corrective/preventive actions.

• Diploma or Degree in Logistics, Supply Chain, Maritime Studies, or related field.
• Basic or Advanced Cargo Course Certificate
  preferred.
• Trade Net declaration knowledge is an advantage.

• Minimum2–3 years of experience
  in freight forwarding or logistics operations.
• Hands-on experience in
  import cargo handling
  ,
  customs permits
  , and
  air & sea freight bookings
  .
• Experience handling FCL, LCL, and air freight shipments.

• Strong understanding of freight forwarding processes and documentation.
• Familiarity with HS codes, customs procedures, and trade compliance.
• Ability to multitask and work under tight deadlines.
• Strong coordination, communication, and problem-solving skills.
• Proficient in MS Excel, Word, Outlook, and freight forwarding systems (e.g. Cargo Wise).

Job Type: Full-time

Work Location:

In person