Sales Specialist Pro Services

Your Impact at Lowe's

As a Pro Sales Specialist, you will be a guide and consultant for every Pro customer who walks through our doors. Every single day, Pro Customers are building, maintaining, repairing and operating across multiple properties and job sites with requirements to get the materials and supplies needed to run their business. Your sales expertise can help our Pro customers find the products and services that will take their projects to the next level.

If you enjoy helping people and solving problems in a fast‑paced environment, this may be the perfect role for you.

• Earn more from your sales performance with additional bonus opportunities.
• Make your well‑being a priority with multiple top‑tier health insurance options.
• Explore educational opportunities with Lowe's tuition assistance program.
• Take charge of your financial future with a company‑matching 401(k) and optional Employee Stock Purchase Program.
• Gain extra savings with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.

For information about our benefit programs and eligibility, please visit

Pro Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to Pro customers. You’ll spend most of your time communicating with Pro customers, discussing project needs and helping them solve business challenges. Offering exceptional consulting services ensures that our Pro customers’ needs are met before leaving the store.

• Understand the Pro business to identify customer needs and assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Work with Lowe's Pro Supply to order products through the fulfillment and delivery network to service the customer.
• Communicate information to customers regarding all service, brand and value benefits of using the fulfillment and delivery network with Lowe's Pro Supply.
• Prospect and utilize CRM to build customer relationships and streamline processes, improving customer service, increasing sales and expanding visibility of Lowe's Pro Supply services.
• Offer and assist customers to sign up for MVPs Pro rewards and partnership program and promote Pro Credit solutions and the Pro wallet.
• Communicate information to customers regarding all stock, special order merchandise, feature benefits, application and warranty information related to Lowe's programs.
• Cross‑functionally train in other areas of the store to deliver the best customer service and learn what Pros are buying across the store.
• Complete other duties as assigned.

• Hold a high school diploma or equivalent.
• 1–2 years sales experience with the ability to identify and sell products based on customer needs.
• 1–2 years experience providing customer service with an understanding of identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Be able to sit, bend, stand, move around the store, and lift items of up to 25 lbs unassisted.
• Be available to work a variety of shifts, including nights and weekends.
• Be able to use common retail technology, such as smartphones and tablets.
• Obtain sales‑related licensure or registration if required by law in your state.

• 1–2 years of experience in sales or customer service in a sales environment with required sales goals or metrics.
• 1–2 years experience entering and submitting customer sales orders, including special sales orders.
• Professional certification related to the department being considered.
• Bi‑lingual skills.

This role does not require regular travel; however, it may need to travel occasionally to meetings, training, or to support neighboring stores.

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises…