Account Executive

Location: Camden

Account Executive

Job Description:
Account Executive

Company:
Go Keyless

Location:

Miamisburg, OH

Reports To:

Director of Customer Experience

Department:
Sales

Employment Type:

Full-Time

Date Modified:
January 2026

About Go Keyless

At GoKeyless, we're revolutionizing access solutions, connecting people with technology to ensure safety, security, and convenience. As a Value Added Reseller (VAR), we bridge multiple brands and products offering both standalone solutions and integrated systems for multi-family and commercial properties. We're driven by a commitment to a positive and compassionate workplace, rooted in honesty and integrity, with a focus on simplicity in processes, a pioneering spirit, and, above all, customer satisfaction and success.

For the Account Executive, this means driving sales growth with transparency and care, simplifying client interactions, innovating for effective deals, and aligning efforts with the ultimate goal of enhancing customer experiences and outcomes.

Job Overview

The Account Executive is a vital inside sales professional responsible for growing revenue within a designated vertical market by nurturing existing customers and converting inbound leads into sales. Reporting to the Director of Customer Experience, you'll focus on building relationships, closing deals, and collaborating with service teams to ensure client satisfaction. This role is essential to expanding our customer base, driving repeat business, and supporting our sales goals through exceptional client engagement.

If you're a persuasive, proactive seller with a passion for results, join us to grow our market presence.

Key Responsibilities

Drive Sales Growth in Vertical Market

• Follow up on leads to secure salese.g., contacting inbound inquiries promptly and pitching smart lock solutions.
• Negotiate terms to close deals effective lye.g., securing contracts with pricing and setting delivery timelines.

Nurture Existing Customer Relationships

• Conduct check-ins to strengthen tiese.g., calling clients for satisfaction and identifying upsell opportunities.
• Resolve concerns to maintain truste.g., addressing billing issues and coordinating quick solutions.

Convert Inbound Leads to Sales

• Quality leads to assess potentiale.g., evaluating budgets during calls and confirming client needs.
• Deliver demos to finalize salese.g., showcasing system features online and following up with proposals.

Collaborate with Sales and Service Teams

• Ensure satisfactione.g., coordinating post-sale support and sharing client feedback.
• Work with service for deliverye.g., aligning with coordinators for installs and supporting CX teams.

Maintain Sales Pipeline and Forecasting

• Build pipeline to drive revenuee.g., adding new leads weekly and tracking progress in CRM.
• Forecast outcomes to plan successe.g., projecting monthly sales and reviewing conversion rates.

Ensure Client Satisfaction Post-Sale

• Confirm delivery to meet expectationse.g., following up on shipments and ensuring product arrival.
• Gather feedback to improve offeringse.g., collecting input on systems and identifying repeat needs.

Qualifications



Experience:

• 2+ years in inside sales or customer-facing roles demonstrated ability to close deals and nurture relationships effectively.
• Proven lead conversion and account management skillse.g., managing 20+ leads or accounts monthly with strong results.
• Experience in the security access and hardware industry a plus knowledge of access solutions enhances sales effectiveness.
• Familiarity with Net Suite (ERP/CRM), Shopify, Ring Central, Intercom, and Microsoft Office 365proficiency expected, with CRM experience a plus for pipeline management.

Skills:

• Consultative Access Selling Builds customer relationships and drives revenue by assessing needs, positioning integrated access solutions, and delivering demos to support sales conversion.
• Sales Pipeline Acumen Applies expertise in tracking leads, managing pipeline, and maintaining accurate forecasts using CRM and sales tools.
• Solution-Based Selling Identifies customer goals, uncovers upsell opportunities, and aligns multi-product solutions to influence buying decisions.
• Negotiation & Problem-Solving Secures favorable terms while addressing client concerns and objections with effective solutions.
• Customer Success & Simplicity Delivers positive, seamless experiences by simplifying work and proactively removing friction for customers.
• Communication & Collaboration Communicates clearly, chooses real conversations over email when it matters, and collaborates constructively.
• Ownership & Accountability Takes responsibility for results, follows through, flags risks early, and relies on data and SOPs.
• Continuous Improvement & AI-Driven Learning Improves processes, applies feedback, documents learnings, and uses AI tools to elevate work quality.

Education:

• Bachelor's degree in business, Sales, or a related field preferred provides foundational skills in sales techniques, client management, and market dynamics; or equivalent experience demonstrating proficiency in…