Automobile Sales Professional

Job Title
:
Automobile Sales Professional

Department
:
Sales

Location
:
Raabe Ford

Reports To
:
Sales Manager

Job Type
:
Full-time

The Car Salesperson is responsible for assisting customers in finding the right vehicle that fits their needs, lifestyle, and budget. This role involves selling both new and pre-owned vehicles, guiding customers through the sales process, and providing exceptional customer service. The salesperson will also maintain an in-depth knowledge of the dealership’s inventory, features, and promotions to effectively communicate with customers and close sales.

• Customer Engagement:
  • Greet and engage with customers to understand their needs and preferences.
  • Provide expert knowledge on new and used vehicle inventory, including features, specifications, and pricing.
  • Conduct test drives with customers, explaining vehicle features and answering questions.
• Sales Process:
  • Present vehicle options based on customer preferences, budget, and needs.
  • Negotiate pricing and financing options with customers to ensure a successful sale.
  • Close sales by completing all required paperwork and guiding customers through the purchasing process, including trade-ins, financing, and warranties.
• Product Knowledge:
  • Stay updated on vehicle features, specifications, and promotions.
  • Maintain knowledge of industry trends, new models, and competitor offerings.
  • Be able to effectively demonstrate vehicle features and benefits during walk-arounds and test drives.
• Customer Relationship Management:
  • Build and maintain long-term customer relationships to ensure repeat business and referrals.
  • Follow up with customers post-sale to ensure satisfaction and address any additional needs or concerns.
  • Manage and maintain a customer database to track leads and prospects.
• Sales Targets and Performance:
  • Meet or exceed monthly sales quotas and performance goals.
  • Track sales progress and report results to management regularly.
  • Actively prospect for new customers through leads, walk-ins, and outbound efforts.
• Administrative and Record Keeping:
  • Complete necessary paperwork, including sales contracts, vehicle registration, and financing documentation.
  • Maintain accurate customer records, ensuring compliance with dealership policies and regulations.
  • Coordinate with finance and insurance teams to process all paperwork related to vehicle sales.
• Team
  
  Collaboration:
  • Work closely with other sales team members to meet dealership sales goals.
  • Collaborate with other departments, such as finance and service, to ensure a smooth and seamless customer experience.

• High school diploma or equivalent (required); a college degree is a plus.
• Previous sales experience, preferably in the automotive industry or retail sales.
• Strong communication and interpersonal skills with the ability to build relationships with customers.
• Comfortable with negotiating and closing sales.
• Self-motivated with a passion for providing excellent customer service.
• Basic computer skills, including familiarity with dealership management software and CRM systems.
• Valid driver’s license with a clean driving record.

• Ability to stand for long periods and walk around the dealership lot.
• Ability to drive various types of vehicles during test drives and demonstrations.
• Ability to lift up-to 25 lbs (e.g., paperwork, promotional materials).

• Competitive commission with bonuses based on sales performance.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Employee vehicle purchase discounts.
• Ongoing sales and product training opportunities.
• Career advancement within the dealership.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Individual and Family Services