Key Account Manager

Key Account Manager

The Key Account Manager is responsible for driving strategic growth by promoting ATS automation and manufacturing solutions with differentiated value proposition.

• Develop and execute account and customer strategies that drive sustainable revenue growth.
• Manage large, high-profile customer accounts, building strong relationships with decision makers across the organization.
• Penetrate new markets and expand existing accounts, ensuring sustainable bookings and margin growth.
• Run regular market assessments and employ trend analytics to develop robust strategies in a fast, transformative environment.
• Establish and proactively engage strategic partnership networks within industry to learn latest market trends and competitor strategies.
• Visit customers’ sites as required to support the growth of the business and opportunities.
• Enable Sales and Service teams to exceed booking targets and other performance metrics through application focused activities.
• Manage the pipeline daily using CRM and accurately forecast bookings on a monthly and quarterly basis.
• Support application engineering and proposal teams in crafting compelling value-based solutions for new and existing customers.
• Adhere to all health and safety rules and procedures and ensure all activities comply with ATS Code of Business Conduct and ISO procedures.

• Associate degree in a technical field and 3+ years application/sales experience in a field service and/or a design engineer environment within the automation industry.
• Experience with business applications such as CRM and pipeline management.

• 5+ years of progressive B2B sales, strategic account management or business development within industrial automation, capital equipment or advanced manufacturing sectors.
• Demonstrated success in managing multi-site or global key accounts, delivering consistent revenue growth and strong customer retention.
• Proven ability to navigate complex sales cycles involving cross-functional teams, technical evaluations and executive-level engagement.
• Experience landing net-new business in underpenetrated markets and expanding wallet share within strategic accounts.
• Exposure to working with enterprise tools and CRM systems (e.g., Salesforce) in a structured pipeline and account planning environment.

• Success in managing and expanding strategic customer accounts in complex industrial environments.
• Strong value-based selling methodologies linking technical solutions to customer ROI and operational KPIs.
• Experience using account planning tools to define and execute customer engagement strategies.
• Familiarity with sales methodologies such as Miller Heiman, MEDDICC, or Challenger is a plus.
• Comfortable using modern sales enablement and productivity technologies including Microsoft Co-Pilot and Salesforce.
• Excellent verbal and written communication skills with strong executive presence and presentation ability.
• Highly collaborative, customer-oriented and self-driven to deliver outcomes in a fast-paced, cross-functional environment.

• We VALUE our People
  :
  Continuous development, engagement, empowerment and energizing our team.
• Great Work Perks
  :
  Flexible work schedules, employee events, free coffee, employee referral program and safety shoe programs.
• Competitive Total Rewards
  :
  Competitive salaries, overtime eligibility, paid vacation, company paid disability and life insurance, comprehensive health benefits, 401(k) matching, incentive bonus program and Employee Share Purchase Program.
• Internal Growth & Development
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  Upside provided through tuition reimbursement programs, programs focused on promoting from within and clear career pathways.