Call Center Agent - Kundenrückgewinnung im Homeoffice

Call Center Agent – Kundenrückgewinnung im Home office (m/w/d)

Join to apply for the Call Center Agent – Kundenrückgewinnung im Home office (m/w/d) role at . 2 days ago Be among the first 25 applicants.

We are – the online credit comparison Go‑To‑Place for loans in Germany. We design the future of the digital credit market and were awarded 2022 Kununu Top Employer
. Join our success story!

In collaboration with your future colleagues, you will advise customers regarding consumer loans and fulfil their biggest wishes each day. An open culture with flat hierarchies, strong teams, and plenty of space for you to contribute are part of our environment.

• Act as the first point of contact for new customers and record data via telephone.
• Independently conduct outbound telephone calls to clarify customers’ requests.
• Use your intuition and demand analysis skills to identify what the customer truly needs and present the optimal loan offer.
• Collaborate with our sales team and provide ongoing support, transferring customers into the sales process.
• Address initial questions and excite customers about working with
• Operate modern communication tools and digital closing options from our partners for an efficient workday.

• Previous experience dealing directly with customers, preferably via phone (sales, telecom, retail).
• Strong communication skills and a passion for engaging with customers while analysing their needs.
• Fluent German at native level.
• Computer literate and quick to learn new systems.
• Works well in a team, reliable, self‑sufficient, with good time management.

• Rewarding compensation with uncapped commission.
• Internal career programmes, further training, and coaching support a the advance your career.
• Work‑life balance: full‑time remote from anywhere in Germany.
• Digital onboarding and equipment delivered before the start date.
• 30 days vacation; parents enjoy 10 additional sick‑leave days for children beyond statutory entitlement.
• Co‑operation with sports providers for physical and mental health.
• Commitment to diversity and inclusion through an international team of 50+ nationalities.

is committed to equal opportunities regardless of gender identity, religion, age, sexual orientation, colour, disability, culture, or country of origin.

Seniority level:
Entry level.

Employment type:

Full‑time. Job function:
Other.

FFG FINANZCHECK Finanzportale GmbH
Admiralitätstraße 60
D‑20459 Hamburg
Elena Fuldner, Talent Acquisition Managerin

Applications accepted exclusively through the application form. Submit your resume or apply within 2 minutes via the “Jetzt bewerben” button.