Sales Counselor

About the Role

Sales Counselor – responsible for selling pre‑need and at‑need funeral services, cemetery services, property and merchandise. The role involves assisting families with funeral selections and attending services, while generating leads through walk‑ins, inbound calls, and proactive prospecting.

Full‑time

Estimated first‑year earnings: $55,000 – $65,000 (includes uncapped commission and earnings). Training pay at $18.00 per hour for six weeks.

• Build and maintain relationships with grieving families, guiding them through funeral planning and service selections.
• Meet and exceed sales targets for pre‑need and at‑need funeral services, cemetery services, property, and merchandise.
• Generate new leads through walk‑ins, inbound calls, and proactive market outreach.
• Attend services, coordinate with funeral professionals, and ensure high‑quality customer service.
• Track and report sales activity using the company CRM.
• Maintain a high level of discretion and confidentiality when handling sensitive information.
• Work some holidays, evenings, and weekends as needed.

• High school diploma or equivalent required; some additional education preferred (Business, Marketing, Sales).
• 1 year of sales experience preferred.
• Valid driver’s license and reliable personal vehicle; mileage reimbursement provided.
• Proficiency with MS Office (Excel, Outlook) required.
• Experience working in a CRM (lead management system preferred).
• Strong verbal, written, and interpersonal communication skills.
• Strong organizational, planning, and problem‑solving skills in a fast‑paced environment.
• Attention to detail and ability to maintain confidentiality.

• Medical, Dental, Vision, Life, AD&D, STD Insurance
• Tuition Reimbursement
• Career Advancement and Training
• Funeral and Cemetery Benefits
• Employee Referral Bonus
• 401(k) with Company Match

Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of any protected characteristic. Compensation decisions are dependent on the circumstances of each hire.