Email Marketing Coordinator

Overview

Arhaus was founded in 1986 on a simple idea:
Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

Arhaus is searching for a Coordinator, Email Marketing, responsible for supporting the execution of our end-to-end Email Marketing strategy, helping deliver engaging, on-brand communications that inspire customers and drive business results. In this role, this team member will work closely with cross functional teams including creative, merchandising, and growth marketing teams to ensure flawless execution of campaigns and lifecycle communications. This position is located on-site at our Corporate Headquarters in Boston Heights, OH.

• Coordinate the development and execution of promotional, lifecycle, and triggered email campaigns
• Build, test, and deploy emails using an ESP (e.g., Salesforce Marketing Cloud, Klaviyo, or similar)
• Manage email production timelines and ensure deadlines are met
• Collaborate with Creative, Copy, and Merchandising teams to ensure brand consistency and accuracy
• QA emails for layout, links, personalization, and rendering across devices and browsers
• Maintain email calendars and campaign documentation
• Assist with list segmentation, audience targeting, and A/B testing
• Monitor campaign performance and compile reporting on key metrics (Open Rates, CTR, Sales)
• Support optimization efforts based on performance insights and best practices

• Bachelor’s degree in Marketing, Communications, or a related field
• 1–3 years of experience in email marketing, digital marketing, or marketing coordination
• Experience pulling and analyzing large data sets and passion for interpreting and sharing results with leadership and cross functional partners
• Strong attention to detail and organizational skills
• Basic understanding of HTML/CSS for email (preferred but not required)
• Experience with email service providers and marketing automation tools
• Ability to manage multiple projects in a fast-paced environment
• Strong written communication skills and an eye for visual presentation

• Experience with retail and/or eCommerce D2C brands
• Experience with SMS
• Understanding of retail calendar and seasonal process
• Passion for interior design and the luxury home industry

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