Service Project Manager; f-m-d - EMEA

Position: Service Project Manager (f-m-d) - EMEA
Location: Germany

Service Project Manager (f-m-d) - EMEA page is loaded## Service Project Manager (f-m-d) - EMEAlocations:
Winnenden, Germ anytime type:
Full time posted on:
Posted Yesterday job requisition :
JR4262

Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE, RYOBI, AEG - recognized worldwide for their deep heritage and innovative product platforms of superior quality.
The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US $14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus s drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations.

We view our winning culture as a competitive advantage that powers our growth.#
** Responsibilities:
*** Lead and support after-sales projects across the company’s product portfolio, covering new service launches, new product ranges and process optimization initiatives.
* Contribute to the development and continuous improvement of service processes, documentation and systems.
* Collaborate closely with service partners, sales representatives and end customers to continuously enhance and optimize the after-sales service offering.
* Work in close coordination with the local Service Manager to ensure effective support during the launch of new service initiatives, including planning and execution of all relevant activities.
* Monitor and validate all prerequisites and essential steps required for the successful rollout of each program, ensuring readiness prior to go-live.
* Oversee program timelines, ensuring milestones are achieved and deadlines are met.
* Participate actively in all testing procedures to ensure thorough and effective validation processes.
* Lead the transfer and implementation of processes within the sales units, ensuring clear communication and coordination.# #
** Requirements:**#
* Extensive experience in project management
* Solid professional experience in After Sales, Service Coordination, or Technical Customer (f-m-d) Support
* Strong command of the English language
* Willingness to travel in accordance with business requirements
* Experience in working with data analytics platforms, ideally with Qlik Sense
* Proficiency in MS Office applications and familiarity with CRM and ERP systems#TTI-EMEA#LI-AC1#LI-HYBRIDAt TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting!

Visit
#J-18808-Ljbffr