Community Manager

Join to apply for the Community Manager role at BRG Apartments
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Base pay range: $60,000.00/yr - $70,000.00/yr

BRG Realty Group, LLC is an award‑winning owner and operator of apartment communities in Ohio, Kentucky and Indiana. The company currently has over 50 communities comprising over 9,000 apartment homes. Success has been built upon a foundation of relationships shaped by trust, an engaged and talented employee base, service‑focused business practices, a sound fiscal approach, value‑add services, and investor and risk‑management protocols that ensure future stability.

Our mission continues to be to create and maintain quality communities through innovative management by consistently delivering reliable services to our residents, associates and business partners… and we care!

Job Purpose: The Community Manager’s responsibility is the day‑to‑day management of their assigned apartment community, including the leasing and maintenance operations. The Community Manager must be a team leader who, while working closely with the Portfolio Manager, brings industry knowledge and professionalism to maintain the highest level of occupancy possible at the apartment community.

Requirements: We are looking for a seasoned property manager with experience managing at least 4‑5 employees and 250+ units. Must have experience using YARDI software, CRM, and Microsoft Suite.

• Regularly supervise at least 4‑5 employees
• Maintain satisfactory occupancy and collection levels
• Maintain excellent resident relations
• Resolve resident concerns and ensure customer satisfaction
• Enforce lease agreements and community rules and regulations
• Monitor and oversee maintenance‑related activities
• Collect rent (including notifying residents and developing payment plans), post rent payments, and make bank deposits
• Assist in the preparation of annual operating and capital budgets
• Ensure a daily inspection of model and vacant target apartments is completed and assist in maintaining curb appeal and amenities in proper order
• Review property performance with the Portfolio Manager as necessary
• Monitor property to budget daily
• Approve all property expenditures daily and issue purchase orders
• Deliver eviction notices and represent the Company in eviction court when needed
• Manage, lead, and motivate leasing and maintenance staff
• Assist in maintaining market survey data
• Monitor online marketing to ensure that unit availability, pricing and any specials are current
• Responsible for resident relation and retention programs
• Ensure that incoming telephone calls are answered, messages are handled accordingly, and all leads are entered into Yardi and followed up on in a timely manner
• Inspect apartments for move‑in readiness
• Inspect apartments upon move‑out and prepare move‑out paperwork
• Demonstrate and maintain a working knowledge of fair housing laws and rules and regulations concerning apartment leasing and management
• Help keep office orderly between professional cleanings
• Ensure that all company documents (e.g., resident forms and letters, work orders, etc.) are appropriately filed and maintained
• All other duties as assigned

• Must be depended upon to complete work in a timely, accurate, and thorough manner and be conscientious about assignments
• Must communicate effectively both verbally and in writing with managers, co‑workers, and individuals inside and outside the company
• Must work effectively and relate well with others including managers, co‑workers, and individuals inside and outside the company
• Must exhibit a professional manner in dealing with others and work to maintain constructive working relationships
• Must comply with all policies and procedures as outlined in the BRG Employee Handbook and the BRG Operations manual
• Must be available for weekend, holiday, and evening hours if necessary
• Must be willing to be assigned to other BRG managed communities as needed
• Must possess a valid driver’s license in order to drive for company business as needed

Job Type: Full‑time

Salary: $60‑70k total compensation (based on experience)

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance
• And Much More!!!

• 8 hour shift
• Monday to Friday

• Bonus pay
• Commission pay

• Property management: 3+ years
• Yardi software
• CRM

• Driver's License (Required)
• Auto Insurance (Required)

Work Location: In person