Operations Leader, Crisis Management

Job Description Summary

The Operations Leader, Crisis Management is responsible for the maintenance of the GE Aerospace Crisis Management Plan (CMP), developing and leading crisis management drills for the enterprise, managing crises, and the execution of global security operations processes.

Operations Leader - Crisis Management

GE Aerospace is a world‑leading provider of jet engines, components, and systems for commercial and military aircraft. At GE Aerospace, we are committed to innovation, safety, and delivering high‑quality solutions that power the future of flight. Working here means being part of a team that values collaboration, respect, and continuous improvement.

This role is part of GE Aerospace’s Aerospace Response Center (ARC), located at. The ARC is a critical hub for crisis management and global security operations, ensuring organizational readiness and effective response to incidents worldwide. At GE Aerospace, you’ll work in a fast‑paced, dynamic environment that prioritizes safety, quality, and operational excellence.

As the Operations Leader - Crisis Management, you will play a key role in executing day‑to‑day ARC operations, leading crisis management drills, and implementing global security processes. This role involves managing triage efforts, security tools, and emergency notification systems while providing guidance and training to team members. You will also contribute to the development and refinement of GE Aerospace’s Crisis Management Plan (CMP) and related processes.

• Perform day‑to‑day tasks associated with ARC operations.
• Develop and lead crisis management drills for the enterprise.
• Implement GE Aerospace crisis response and global security operations processes.
• Manage triage efforts, phone lines, security tools, case management systems, emergency notification systems, and security distribution lists.
• Provide input, guidance, and feedback to contract and GE Aerospace employees.
• Participate in the development, maintenance, evolution, and implementation of the GE Aerospace CMP, including reviewing and refining attendant processes.
• Provide direct assistance in documentation, coordination, management, and training related to ARC and crisis management as directed by the Global Security Team.
• Develop the research and analytic capabilities of contract and GE Aerospace employees assigned to the ARC.
• Demonstrate strong working knowledge of Microsoft Office products and the ability to perform multiple tasks in a high‑stress environment.
• Utilize technical expertise and judgment to solve problems and improve ARC operations.

Risk Assessment and Business Acumen
:
The ability to identify, evaluate, and prioritize potential threats and vulnerabilities, and to develop strategies to mitigate these risks. Understand the internal and external factors that impact the organization including market trends, competitive landscape and regulatory requirements.

Information & Analytical Thinking: the ability to collect, analyze and interpret information from various sources to anticipate and counteract potential security threats, while thinking critically and analytically to solve complex security problems and make informed decisions.

Adaptability and Resilience
:
The capacity to adapt to changing security landscapes and recover quickly from setbacks or incidents.

Interpersonal Skills & Customer Service: Strong interpersonal abilities, effective networking and collaboration capabilities, and cultural competence. High emotional intelligence and self‑awareness are essential for fostering a respectful approach to security operations.

Communication Skills
:
Strong verbal and written communication skills to effectively convey security policies, procedures, and incident reports to stakeholders at all levels. Active listening & relationship building.

Project Management
:
The ability to plan, execute, and oversee security projects, ensuring they are completed on time and within budget.

• Bachelor’s Degree in security studies, emergency management, intelligence, international relations,…