Delivery Area Manager

Overview

At Havertys we furnish happiness by prioritizing our customer’s goal of having a warm and inviting home. Since 1855, Havertys customers shop with confidence because we always stand behind the customers' purchase. It’s that simple.

Havertys Furniture seeks an experienced and motivated Delivery Area Manager to manage the Furniture Delivery Driver teams in your area.

As a Delivery Area Manager, you can expect to make $60,000 - $80,000 as a base salary depending on experience.

Havertys Delivery Area Manager (DAM) manages the daily activities of the home delivery teams. As a leader, you will focus on the performance, staffing, training, and service level of your delivery area. Communicating daily with all team members and helping them address all issues dealing with the delivery of Havertys Furniture products to our customers.

• Work with logistics and Store Manager to ensure the capacity matches the budget, equipment, and overtime plan.
• Review the zip code schedule and adjust or approve out of normal deliveries.
• Monitor the fuel purchases for the delivery trucks assigned to the delivery area.
• Monitor truck maintenance and repair.
• The DA Manager is expected to do a “ride along” 50% of their time and complete trip report after each ride along. This requires overnight travel to assigned locations.
• The DA Manager will lead all Delivery Driver selection, performance management and coaching and will be in person for sensitive team member discussions.
• Approve and track vacation and ensure accuracy of all hours submitted by team members while monitoring overtime.
• Schedule non-delivery or service work at a store with preplanning with the DA Manager and Store Manager.
• Maintain DOT files, attendance records, exception reports and reports and manage accidents and workers’ compensation claims.
• Schedule bi-weekly meetings with delivery and service teams.
• Help identify and select lead drivers.
• Complete all assigned General Controls on a timely basis.

• DOT Certification is required for the position. The Delivery Area Manager must be willing and able to pass a DOT physical/drug test and receive a DOT Card.
• Travel required up to 50% of the time depending on multiple factors.
• Ability to work with different levels of management, including Distribution, Store and Profit Center.
• Outstanding communication skills (both oral and written).
• Excellent interpersonal skills.
• Must be self-motivated, detailed and results driven.
• Ability to work in a team environment.
• Must be able to handle problems and make key decisions under tight time constraints.
• Excellent computer skills and proven ability to learn new software as needed.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.