Field Service Technician

Overview

Field Service Technician (Must live in NC). Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Field Service Technician to join our team. With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and opportunities for personal growth and development.

GEA Group is a global leader in engineering solutions serving industries such as food and beverage, pharma, dairy, and more. The role emphasizes professional service delivery, customer-facing responsibilities, and adherence to GEA standards.

• Medical, dental, and vision coverage begins on day one
• 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO
• 7% 401(k) employer match
• Tuition reimbursement to advance education or skillset
• Wellness incentive program
• Confidential Employee Assistance Program for personal or professional guidance
• Flexible Health Savings and Spending Accounts

• Deliver service execution of the highest quality and be professional in dealings and communication with customers
• Identify service opportunities and leads and communicate to the responsible GEA personnel
• Be the “face” of the organization
• Troubleshoot GEA equipment and other manufacturers’ equipment
• Perform planned and unplanned services, maintenance, and repairs to equipment of all types and sizes per applicable GEA SOPs and manuals
• Install and commission equipment; assist in service project execution; overhaul equipment
• Carry out site visits, audits, and monitor site performance
• Gather and classify data using measuring equipment; read gauges and instruments; adjust valves, controls, and pumps to manage fluid pressure and distribution
• Operate equipment in compliance with legal guidelines; test malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls
• Coordinate with other departments for budgeting, deadlines, and technical support
• Prepare estimates for repairs, maintenance, installation, and commissioning
• Maintain records of repairs and maintenance per schedules and requirements
• Coordinate work schedules with other departments and shops to minimize inconvenience
• Provide technical direction to service personnel; adhere to HSE governance

• Profound experience in Mechanical or Electrical AC/DC or Millwright
• Basic competencies in:
  Problem Solving, Customer Service, Quality Management, Cost Consciousness, Organizational Support, Planning/Organizing, Professionalism, Quality, Quantity, Initiative
• Interpersonal skills:
  Oral Communication, Teamwork, Ethics, Motivation, Adaptability, Dependability

The typical base pay range for this position at the start of employment is between $26 - $40 per hour. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. Final offers depend on skill set, experience, location, qualifications, and other job-related factors. You may be eligible for additional rewards.

GEA is an equal opportunity employer. Applicants will be considered for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if equally qualified.

Please note:

This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.