Legal Counsel - DACH

Key Legal Role

English and German‑speaking tech lawyer qualified in a DACH jurisdiction (preferably Germany). Work with the Sales and Commercial teams to manage negotiation and closing of commercial contracts for licensing Smart Communications cloud‑based SaaS services and related services, primarily in the financial, insurance and healthcare sectors. Support the global business with a principal focus on continental Europe, especially the DACH region, where the company is expanding its customer footprint through a recent acquisition.

Handle day‑to‑day legal matters, including customer negotiations, regional procurement, compliance, supplier RFPs and data protection/regulatory queries. The role is based in the UK, remote, initially part‑time (two days per week) with potential to grow.

Smart Communications provides the platform that leading organisations trust to deliver personalised, consistent and compliant conversations across all touchpoints and channels. The Conversation Cloud™ consists of Smart

COMM™, Smart

IQ™ for digital forms transformation, and Smart

DX™ for trade documentation. Over 650 enterprise organisations worldwide rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. To learn more, visit

Ideally you are a German qualified lawyer with experience negotiating SaaS implementations with large regulated organisations. You can negotiate complex technology contracts in either English or German. Experience deploying on‑premise software is an advantage. You will run our continental European legal function autonomously, thrive in a flexible and changing business environment, and act as a persuasive negotiator on the fundamentals of a SaaS‑based offering.

You will provide support to the wider legal team in London and handle legal matters across multiple jurisdictions.

• Working proactively with sales teams in Europe on the creation and negotiation of commercial agreements, including Master Agreements for multi‑tenanted SaaS, Partnership/Collaboration Agreements, Sales‑related contracting (NDAs, Evaluation Agreements), Professional Services Agreements and SOWs, amendments to existing customer agreements, and processing customer questionnaires and RFPs.
• Providing advice on data protection and financial regulation as it applies to software providers to financial institutions in customer and supplier negotiations.
• Supporting the wider business with legal and contracts advice across a broad set of topics, taking lead on supplier agreements for key products and services, reviewing supplier due diligence questionnaires, amendment of supplier agreements, supporting marketing and publicity event contracting, and building and updating a customer contract database.

• Professional working proficiency in German.
• At least 4 years of commercial law experience with in‑house customer negotiations for a SaaS‑based technology business.
• German law degree from an accredited law school or a high degree of familiarity with German law.
• Current member of a Bar association applicable to the jurisdiction of hire.
• Ability to work independently and flexibly.
• Experience dealing with demanding customers, including top‑tier investment banks.
• Contract negotiation experience in the software industry, ideally in a financial services environment. SaaS experience is essential.
• Excellent communication skills with the ability to articulate key legal issues.
• Strong understanding of contract law in the context of software and SaaS.
• Desirable to have a strong understanding of regulations relevant to customers of a software provider in the financial services industry in the DACH region.

• Experience servicing sales teams to tight deadlines.
• Comfortable working with senior management to support ad‑hoc projects as required.

• Speak Openly – We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback.…