Commercial Lines Account Manager

Kismet client, Holloway Insurance, Inc., is currently looking for a Commercial Lines Insurance Agent/Account Manager. They are alocally operated independent insurance agency that has two locations, Columbiana & Lisbon, OH, that’s been serving the community since 1902. They believe in building unmatched customer relationships because their clients are their neighbors, friends, and fellow business owners.

The ideal candidate will value long-term relationships, takes pride in helping others, and wants to be part of a team where people truly matter.

Responsibilities:

• Communicate clients’ needs and binding instructions to carriers
• Implement and maintain a quality service plan ensuring the accuracy of binders, policies, certificates, and other relevant documents
• Coordinate and review Commercial Lines renewal business
• Provide proactive day-to-day client service by anticipating client needs and responding to client questions and issues in a timely manner
• Management Liaison between existing Commercial Lines Staff and Agency Principal.
• Audit CSA files for accuracy
• Assist and manage CSA workflow
• Review client exposures, loss experience, current coverages, and recommend appropriate products and services on an annual basis
• Ensure that all regulatory requirements are met and complies with all internal policies and procedures
• Utilize the agency management system in an accurate and timely manner to enter and maintain all pertinent account information
• Create and present renewal proposals to existing clients
• Make necessary contacts both inside and outside of the organization in order to obtain client requested information
• Support sales efforts by managing assigned new business submissions and accounts as effectively as possible

Requirements:

• 2+ years of Property and Casualty Insurance experience with an indepnedent agency
• Strong aptitude for computer programs including Microsoft Office required;
  Agency Management System (AMS 360) experience preferred
• Exceptional written and verbal communications skills are a must
• State of OH Producer's License for Property & Casualty

Holloway offers a comprehensive benefits package that includes Medical and Vision insurance, a Health Savings Account (HSA), a 401(k) with company match, Long-Term Disability coverage and Paid Time Off. CE Credit and License renewal reimbursement is also provided.