ServiceNow Principal Consultant
Job in
Germany, Pike County, Ohio, USA
Listed on 2026-03-02
Listing for:
MetaRPO
Full Time
position Listed on 2026-03-02
Job specializations:
-
IT/Tech
IT Consultant, Technical Support, Systems Analyst, Cloud Computing
Job Description & How to Apply Below
Job Title:
Service Now Technical Consultant
Work Arrangement:
Remote
Need candidates from EST Zone.
A Service Now Technical Consultant responsible for designing, configuring, and implementing Service Now solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.
Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.
Key Responsibilities- Solution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
- Development & Integration: Perform hands‑on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
- Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.
- Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
- System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.
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