ServiceNow Solution & Presales Lead - Europe

Service Now Solution & Pre-Sales Lead (m/f/d)

Location: Remote (must be based in Germany)

Travel: Occasional client and internal travel

Employment Type: Full-time

We are supporting a growing organisation in their search for a Service Now Solution & Pre-Sales Lead to play a key role in driving sales success and shaping Service Now solutions for enterprise clients, and driving growth of the Service Now practice.

This is a senior, customer-facing role combining functional Service Now expertise with pre-sales leadership
, working closely with sales, delivery, and technical teams to design compelling solutions and win new business.

• Lead Service Now pre-sales and solution design activities across new and existing clients
• Act as a trusted advisor to customers, understanding business requirements and translating them into Service Now solutions
• Own and drive RFP/RFI responses
  , proposals, and solution presentations
• Lead and participate in client meetings, workshops, and demos.
• Collaborate closely with sales teams to support pipeline development and deal closure
• Define solution architectures, scopes, and high-level estimates aligned to customer needs
• Stay current with the Service Now platform, roadmap, and best practices
• Support internal teams with knowledge sharing and solution standardisation

• Strong functional understanding of the Service Now platform (e.g. ITSM, ITOM, HRSD, CSM, or similar modules)
• Proven experience in a Service Now pre-sales, solution consulting, or solution architecture role
• Track record of supporting or leading sales cycles
  , including RFPs and customer presentations
• Excellent stakeholder management and communication skills
• Ability to translate complex requirements into clear, value-driven solutions
• Comfortable working remotely while engaging with clients across Germany.

Please click below to apply and find out more!