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DACH Service Centre Lead - Customer Excellence
Job in
Germany, Pike County, Ohio, USA
Listed on 2026-03-01
Listing for:
ABB E-mobility
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Project Manager, Technical Support
Job Description & How to Apply Below
A leading technology firm is seeking a Service Centre Lead to drive exceptional service delivery and lead the Service Centre team. The role involves ensuring high customer satisfaction through effective leadership, operational metrics monitoring, and driving change initiatives. Candidates must possess strong leadership, communication, and problem-solving skills, as well as experience in managing teams across multiple geographical regions. Proficiency in CRM and ERP systems like SAP is mandatory, with additional language skills being a plus.
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