SAP Program Manager
Listed on 2026-03-01
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IT/Tech
IT Project Manager
Digital Practice | Enterprise Technology Services
Eligibility: Candidates must hold a valid, employer-independent work permit for Germany
OpportunityJoin a fast-growing Digital Practice delivering enterprise-scale transformation and application services across major global organisations. You will lead large SAP Application Management Services (AMS) programs, working with complex, multi-country landscapes and high-profile clients.
This is a leadership role with end-to-end responsibility for SAP AMS delivery, service quality, and long-term client success across S/4
HANA and ECC environments.
We are seeking a dynamic and results-driven SAP Program Manager to lead large-scale managed services engagements. You will oversee service delivery, manage cross-functional teams, ensure SLA compliance, and drive continuous improvement across enterprise SAP environments.
Key Responsibilities- Lead end-to-end SAP AMS delivery across S/4
HANA and/or ECC landscapes - Act as the primary point of contact for stakeholders across multiple service lines
- Ensure service quality, availability, and performance against SLAs and KPIs
- Coordinate delivery teams and manage day-to-day operational performance
- Drive continuous improvement initiatives and service optimisation
- Identify opportunities for system enhancements and process efficiencies
- Manage team performance, staffing plans, and delivery metrics
- Facilitate regular service reviews and stakeholder governance meetings
- Proven experience in SAP Managed Services or Service Delivery leadership
- Strong background in SAP S/4
HANA and/or ECC environments - Experience managing large, distributed teams and complex programs
- Excellent communication, problem-solving, and leadership skills
- Strong commercial awareness and stakeholder management capability
- Solid understanding of SLAs, OLAs, and contract-based service delivery
- Strategic thinker with strong analytical and problem-solving skills
- Client-focused with a long-term relationship mindset
- Strong drive for quality, performance, and continuous improvement
- Fluent in German and English (written and spoken)
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