Head of Research DACH; m​/f​/d

Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions.

We started out in Hamburg back in 2014, but we’re now remote-first with over 260 employees across 13 countries
, 2600+ international clients, delivering research from +190 markets globally.

Want to be a part of the Appinio movement? Here at Appinio, we value transparency in our recruitment process, and we’ve created a blog to share what to expect during each step of our journey together.

As our Head of Research DACH
, you will lead and develop our Research Excellence department in the region, ensuring top-notch research quality, strong client impact, and efficient, scalable processes. You will empower team leads, drive strategic initiatives, and represent Appinio as a thought leader — internally and externally — shaping the future of agile, AI-powered market research.

• Strategic Leadership:
  • Define and drive the DACH research roadmap, aligning with global objectives
  • Launch initiatives to improve efficiency, quality, and scalability
  • Translate senior leadership strategy into clear direction for the team
• People Leadership:
  • Lead and develop Research Team Leads, ensuring consistent standards
  • Oversee workforce planning, hiring, and team engagement
  • Foster a high-performance, inclusive, and resilient team culture
• Research & Process Excellence:
  • Ensure high-quality research output and methodology adoption
  • Lead upskilling initiatives and enforce process compliance
  • Act as escalation point for complex client or data issues
• Commercial & Cross-Functional Impact:
  • Collaborate with Account Management and Customer Success to optimize delivery, key accounts, and client satisfaction
  • Support high-stakes pitches and strategic initiatives while maintaining a NPS target of 80+
• Thought Leadership:
  • Represent Appinio externally at events, conferences, and shape the narrative around agile, AI-powered market research

• Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take
• Temporary work from abroad - If you're based in the EU, you can work outside your country of residence for up to 180 days per year
• All the hardware you need and your own Mac Book
• If you are located in Hamburg or Berlin, you’ll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space
• Subsidised Urban Sports Club or Class Pass membership based on location
• In case you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our co-working spaces

EEO: Appinio is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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