System Analyst

Systems Analyst General Summary/Responsibilities

The Systems Analyst supports and analyzes Fidelity’s IT Systems, including PC workstations, laptops, servers, peripherals, software and telephones. Also provides support of communications on WAN/LAN as well as remote connectivity. He/She provides project support as required.

• Support of IT Systems including all hardware and software
• Analyzes current hardware and software to make recommendations
• Participates in identifying, planning and deploying Fidelity’s IT needs
• Provides IT support for daily operations

Minimum Level of

Education Required:

Associate degree

Type of degree: associates

Area of study or major:
Computer Science, MIS Computer Engineering or related degree or 3-5 years of related experience with demonstrated knowledge.

Minimum Level of Experience

Required:

5 - 7 years of job related experience

Prior job title or occupational experience: 3 or more years of technical experience

• Knowledge of Windows based hardware including desktops, laptops, printers, switches, routers, cabling and other hardware and connectivity related products
• General working knowledge of telecommunication systems
• Knowledge of a Windows based network including active directory along with Microsoft and other software products.
• Good analytical and problem solving skills are essential
• Strong training and customer service skills.
• Ability to work independently