Document Writer; Technology​/Enterprise Architecture

Location:

Hybrid | Akron, OH or Minneapolis, MN

We are seeking a highly skilled Document Writer with exceptional expertise in creating visually compelling and structurally sound documentation for technology and business audiences. This role requires proficiency in diagramming, storytelling, and design to translate complex technical concepts into clear, engaging materials for diverse stakeholders, including executives, business leaders, technology teams, and end users.

• Develop high-quality documentation, presentations, and visual assets that effectively communicate technical architectures, workflows, and strategies.
• Create architecture diagrams at multiple levels of abstraction tailored for different audiences:
  • Technology leaders (detailed technical views)
  • Business leaders (functional and process views)
  • Executives (strategic and high-level summaries)
  • End users (simplified, user‑centric views)
• Design and deliver professional slide decks with strong visual storytelling and brand alignment.
• Collaborate closely with technology leaders to clarify current and future‑state architectures, ensuring accuracy and alignment with organizational goals.
• Demonstrate empathy and adaptability in communication style to meet the needs of varied audiences.
• Maintain consistency in documentation standards and ensure materials are intuitive, visually appealing, and actionable.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Proven expertise in Lucidchart and Microsoft PowerPoint, with advanced design and visualization skills.
• Strong portfolio showcasing architecture diagrams, technical documentation, and executive-level presentations.
• Ability to distill complex technical concepts into clear, concise, and visually engaging content.
• Excellent communication and collaboration skills, with the ability to interact effectively with technology leaders and business stakeholders.
• High attention to detail and commitment to quality.
• Experience in financial services, wealth advisory, or technology consulting environments.
• Familiarity with enterprise architecture frameworks and documentation standards.