Platform Engineer; m​/f​/d

Platform Engineer (m/f/d)

Technical

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $2.5b, we’re propelling new‑generation cloud technology within global hospitality. With our industry‑leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:

You’ll help build and run the platform that enables all Mews product teams to ship and operate software in production. This is a hands‑on platform role focused on infrastructure, reliability and developer enablement. While this position is within Platform Engineering, we hire this profile across multiple platform teams.

• Building an opinionated cloud platform to enable other engineering teams to build their products in the cloud safely and efficiently without having to know all the details about every cloud service.
• Promoting a “you build it, you run it” culture. We aim to enable other engineering teams, rather than doing everything for them.
• Building and deploying reliable, resilient and scalable cloud resources using infrastructure as code.
• Ensuring the stability and resilience of our production systems and supporting other engineering teams to do the same for services they own.
• Creating CI/CD delivery pipelines so that engineers can focus on doing the job, not deploying it.
• Partnering with engineering teams to migrate and modernise existing products to the new platform.

Platform engineering at Mews covers many areas. Experience with cloud infrastructure and infrastructure as code is essential but you don’t need to be an expert in everything. We expect candidates to be very experienced in two or three of these technical areas and have some experience with several others.

• Cloud infrastructure – Experience building and operating services in a public cloud environment. We use Azure, but AWS or GCP experience is also welcome. Our workload are containerised, but we do not currently use Kubernetes.
• Infrastructure as code – Familiarity with tools like Terraform, Pulumi, or AWS CDK.
• Observability – Understanding of monitoring practices using logs, metrics, and traces to ensure system reliability and performance.
• CI/CD – Experience designing or maintaining continuous integration and deployment pipelines to deliver software quickly and safely.
• Incident response – Comfortable responding to and learning from production issues as part of an on‑call rota, with a focus on reliability and root cause analysis.
• Software development – We use C# but having programming experience with another language like Python or Golang is also fine.
• Security – Awareness of security best practices in infrastructure, including access control and secret management.
• Databases – Experience with querying, optimisation, monitoring, troubleshooting, migrations and fault tolerance on relational databases.
• Networking and DNS – Solid grasp of networking concepts, private networking, and DNS configurations in a cloud environment.
• Events and messaging – Experience with messaging systems like Azure Service Bus or Kafka to enable event‑driven architectures.

• Communicates clearly and thoughtfully in both spoken and written communication, tailoring the approach to suit the audience.
• Takes ownership and shows initiative, following through on commitments and helping move things forward without needing to be asked.
• Focuses on solving real problems, using technology as a tool to create meaningful…