Technical Writer - Team Lead

The world’s digital experiences run on something invisible: the infrastructure and software that keep them fast, reliable, and secure. AtGcore,
you’llhelp design and deliver that foundation for an AI-driven world.

We’rea global provider of infrastructure and software solutions for
AI, cloud, network, and security,powering everything from real-time communication and streaming to enterprise AI and secure web applications. With
210+ edge locations, 50+ cloud regions, and thousands of GPUs
, your work here can reach users and businesses across the globe.

You’ll collaborate with leading technology partners such as
Intel, NVIDIA, Dell, and Equinix
, and work on platforms that power digital products used around the world. Our vision is simple: to connect the world to AI, anywhere, anytime.

Want to work on technology that goes beyonda single productor industry?Join a global team of
550+professionalsbuilding infrastructure and software that supports the entire digital ecosystem.
We are currently looking
for
a
Technical Writer-Team Lead
to join us and help create clear, helpful documentation that makes our cloud services accessible to developers and technical users worldwide.

We’re building documentation that moves as fast as our product development. We need a tech writing team lead who uses AI as a force multiplier and treats treats AI tools like Cursor or Claude Code as essential infrastructure—not nice-to-haves—someone who can write excellent docs themselves, lead a small team to do the same, and design workflows where AI handles repetitive work while humans ensure quality and clarity.

You'll bridge engineering, product, and support teams to make our cloud infrastructure genuinely accessible to developers.

What You’ll Do:
Hands-on documentation:

• Write and maintain high-quality technical documentation for Gcore cloud, network, and security products
• Create clear, user-focused content that helps developers successfully adopt and use our services
• Review and edit documentation produced by other writers to ensure accuracy, clarity, and consistency
• Continuously improve documentation structure, navigation, and usability based on user feedback

Team leadership:

• Lead and mentor a small team of technical writers, combining coaching with practical guidance
• Set clear priorities, distribute work, and ensure predictable delivery of documentation
• Establish and maintain documentation standards, tone of voice, and quality bar across the team
• Support professional growth of team members through feedback and knowledge sharing

Cross-functional collaboration:

• Act as the main point of contact for documentation across product, engineering, QA, and support teams
• Build strong working relationships with stakeholders to ensure documentation reflects real product behavior
• Embed documentation into product development and release processes
• Collect and incorporate feedback from internal teams and users

AI-enabled documentation workflows:

• Drive the adoption of AI-assisted workflows to improve documentation speed, coverage, and consistency
• Design and maintain pipelines that identify documentation needs from commits, code changes, and release notes
• Use tools like ChatGPT, Cursor, or similar responsibly, keeping human quality control as a core principle
• Ensure documentation stays in sync with fast-moving product development cycles

Process and quality management:

• Build and evolve documentation-as-code workflows and automation
• Introduce automated checks for documentation completeness and quality
• Define and track metrics for documentation usage, effectiveness, and user engagement
• Continuously improve processes based on data and feedback

What We Are Looking For:

• 3+ years of experience in technical writing for cloud services, APIs, or Dev Ops tools
• Experience leading or mentoring other writers, formally or informally
• Strong background in documentation-as-code workflows using Git, Markdown, and static site generators
• Hands-on experience with API documentation, OpenAPI or Swagger is a strong plus
• Solid understanding of cloud infrastructure concepts, compute, storage, networking, CDN, security
• Familiarity with developer workflows and common infrastructure…