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Escalations Lead: Technical Support Coordinator
Job in
Enon, Clark County, Ohio, 45323, USA
Listed on 2026-02-27
Listing for:
7-Eleven
Full Time
position Listed on 2026-02-27
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading convenience store chain is seeking a Technical Support Coordinator (Escalations) to manage and coordinate technical escalations efficiently. The role involves clear communication across stakeholders, ensuring timely resolution of Priority 1 tickets, and enhancing service quality. Ideal candidates will have over two years of relevant experience, solid skills in help desk operations and ticket management, as well as proficiency in ITSM tools.
This position offers a competitive hourly wage range of $25.00 - $25.50.
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